Resources

In certain situations, conferencing participants may find the speaker volume from a Nureva ® audio system to be too low or inadequate. This tends to happen when a system is installed in a room that meets or exceeds the recommended maximum size. Oft...

Take control of your Nureva ®  devices with the Nureva Console client. The desktop client is ideal for local device management when remote device management is not an option. Windows Windows ® Version: 3.1.260940 | File size: 143 MB Download ...

The following web browsers are supported for use with the Nureva ® Console cloud application. Note: Using the latest version of the web browser will provide the best experience. Older versions of browsers may still provide core functionality ...

Nureva ® Console sends emails to confirm settings changes and provide information to users. Having the latest version of the email application will provide the best experience. The emails sent by Nureva Console should be rendered correctly by the ...

IP address reservation plays a crucial role in ensuring consistent and reliable connectivity for specific devices within a network. This process involves assigning a static IP address to a particular device based on its unique Media Access Control (...

The steps below will help with connecting a Nureva ® audio system or CV30 camera that is not detected by Nureva Console client. If both the audio system and the CV30 camera are not detected, the audio system should be connected first before the ca...

If Nureva ® Console client is unable to check for updates, try the steps below. Check for server maintenance On occasions, the server supplying the updates will undergo scheduled maintenance. A quick way to see if the server is down is to check t...

When presented with an error that Nureva ® Console client has stopped responding, please take the following steps. With administrative privileges to the computer Type Services into the Windows ® system search bar. Run the services app as an...

To make requesting technical support easier, a button and form are available on Nureva ® Console cloud to initiate a support request. When requesting support in this way, Nureva Console captures important information to speed up the time it takes t...

Nureva ® Console (including the desktop client) requires a steady internet connection. When enhanced internet security measures or firewalls are being used, the URLs listed here will need to be approved to allow for a steady connection. Note: N...

In Nureva ® Console cloud, an average background noise measurement can be found on the Rooms page for each room in an organization. The average background noise measurement provides a rolling average of background noise data in the room from the...

A device setup tool is available in Nureva ® Console for HDL310 and HDL410 audio conferencing systems. This tool will guide you through installation and setup. Scanning the QR code at the bottom of the connect module opens the tool on a smartphone ...