Recommended settings for Cisco Webex on Windows

Nureva^® audio systems can be configured to work with the Cisco Webex^® on Windows^® platforms by following the steps below.

Before starting

Set up the Nureva system by following the steps in the get started guide:

Get started with the HDL200 system

Get started with the HDL300 system

Get started with the Dual HDL300 system

Get started with the HDL310 system

Get started with the HDL410 system

Setting the default device

To ensure the Nureva system is ready for conference calls, it must be set as the default audio and default communication device for playback and recording within the computer’s sound settings.

In Windows

Follow these steps to set a Nureva audio conferencing system as the default audio device for a Windows computer.

1. Click the speaker icon in the lower-right corner of the desktop.

2. Right-click Sound.

3. The sound settings window will open.

In Windows sound settings

Playback tab

1. Select Echo cancelling speakerphone (Nureva audio). The product name might also be shown.

2. Open the Set default drop-down menu at the bottom of the panel.

3. Select Set as the default communication device.

4. Open the drop-down menu again.

5. Select Set as the default device.

Recording tab

1. Select Echo cancelling speakerphone (Nureva audio). The product name might also be shown.

2. Open the Set default drop-down menu at the bottom of the panel.

3. Select Set as the default communication device.

4. Open the drop-down menu again.

5. Select Set as the default device.

After the sound settings have been set to the Nureva audio system, close the sound settings window and return to the desktop.

In Cisco Webex desktop client

Follow these steps to configure the Nureva device as the default audio input and output in Cisco Webex.

Open Cisco Webex settings

1. Launch the Cisco Webex desktop client on the computer.

2. Click on your profile picture or initials in the upper-left corner.

3. In the drop-down menu, select Settings.

4. In the menu on the left, click Audio.

Select the Nureva device as the speaker (output)

1. Under the Speaker section, click the drop-down menu.

2. Select the Nureva device as the preferred output device.

3. Click Test to ensure audio is playing through the correct device.

Select the Nureva device as the microphone (input)

1. Under the Microphone section, click the drop-down menu.

2. Select the Nureva device as the preferred input device.

3. Speak into the microphone and check the input level bar to confirm it is detecting sound.

4. Click Apply.

The Nureva audio device is now set up for use in Cisco Webex meetings.

The technical information in this article, including specifications and recommendations, is provided for customer convenience. The accuracy of this information is not guaranteed and is subject to change without notice. Please check the user manuals and related documentation from each product manufacturer to ensure that your setup meets the proper recommendations.