Connect a device to Nureva Console client
    • 25 Apr 2024
    • PDF

    Connect a device to Nureva Console client

    • PDF

    Article Summary

    HDL200 system

    Download and install Nureva Console client

    1. Download Nureva® Console client.

    2. Launch the Nureva Console client installer.

    3. Follow the steps to complete the installation.

    Launch Nureva Console client

    1. Launch Nureva Console client.

    2. The HDL200 system will be automatically detected.

    3. Follow the setup steps to set the HDL200 as the default audio device.

    Get started with the HDL200 system.

    Optimize the HDL200 system settings.


    HDL300 system

    Download and install Nureva Console client

    1. Download Nureva Console client.

    2. Launch Nureva Console client installer.

    3. Follow the steps to complete the installation.

    Launch Nureva Console client

    1. Launch Nureva Console client.

    2. The HDL300 system will be automatically detected.

    3. Follow the setup steps to set the HDL300 as the default audio device.

    Get started with the HDL300 system.

    Optimize the HDL300 system settings.


    Dual HDL300 system

    Download and install Nureva Console client

    1. Download Nureva Console client.

    2. Launch Nureva Console client installer.

    3. Follow the steps to complete the installation.

    Launch Nureva Console client

    1. Launch Nureva Console client.

    2. The Dual HDL300 system will be automatically detected.

    3. Follow the setup steps to set the Dual HDL300 as the default audio device.

    Get started with the Dual HDL300 system.

    Optimize the Dual HDL300 system settings.


    CV30 camera

    Nureva Console client auto-detects Nureva conferencing devices including the CV30 camera.

    1. Ensure that the CV30 camera is connected to the computer.

    2. Open Nureva Console client.

    3. The CV30 camera will be detected and listed as a device.


    Troubleshoot connection

    Restart the computer

    1. Restart the computer.

    2. Check for Nureva Console updates.

    If restarting the computer did not help

    1. Uninstall Nureva Console client.

    2. Download the latest version of Nureva Console client.

    3. Install the latest version.

    4. Launch the application.

    URL approvals

    Nureva Console requires a steady connection to the internet. In some cases, specific URLs and program folders will need to be approved by an IT administrator.

    Learn more about URL approvals for Nureva Console.

    Additional troubleshooting

    If restarting the computer, reinstalling Nureva Console client and adjusting the network configuration did not help, the problem could be with the physical connections.

    Explore devices not detected by Nureva Console client.


    Was this article helpful?