Setting up HDL200 systems with Nureva Console client

What is Nureva Console?

Nureva^® Console is a cloud-based platform consisting of three important tools:

• Desktop client

• Cloud application

• Nureva Developer Toolkit

Together, they provide an intelligent, easy-to-use platform to manage and maintain all Nureva devices.

Why enroll devices in Nureva Console cloud?

Enrolling devices allows device managers to:

• Monitor devices through the device dashboard.

• Manage devices remotely.

• Perform remote firmware updates.

Connecting the HDL200 system

1. Connect the included USB cable to the USB-B port on the back of the HDL200 system.

2. Run the cable to the in-room computer and connect it to a USB-A port.

3. Connect the power supply to the back of the HDL200 and plug it into an outlet or a power bar.

4. When switched on, the HDL200 will automatically calibrate.

5. After the calibration is complete, the system may require a firmware update.

Please remain quiet in the room until calibration is complete.

Download and install Nureva Console client

1. Download Nureva Console client.

2. Launch Nureva Console client installer.

3. Follow the steps to complete the installation.

Launch Nureva Console client

1. Launch Nureva Console client.

2. The HDL200 system will be automatically detected.

3. Follow the setup steps to set the HDL200 as the default audio device.

Optional

Enroll the HDL200 into Nureva Console cloud using the step-by-step enrollment instructions.

Learn more about optimizing the HDL200 system settings.

Troubleshooting

Restart the computer

• Restart the computer.

• Attempt to check for updates again.

If restarting the computer did not help

• Uninstall Nureva Console client then reinstall the application.

• Launch the application.

Check the network settings

Nureva Console requires a steady connection to the internet. In some cases, specific URLs or program folders may need to be approved by an IT administrator.

Learn how to configure your network for Nureva Console and the required URL approvals.

Additional troubleshooting articles

Device not detected by Nureva Console client