How to generate an enrollment code with Nureva Console client
    • 01 May 2024
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    How to generate an enrollment code with Nureva Console client

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    Article summary

    Nureva® Console cloud provides remote management and monitoring capabilities for Nureva audio conferencing systems. To make the connection between the physical device and Nureva Console cloud, the device will need to be enrolled, for which an enrollment code is required.

    The steps below apply to HDL200, HDL300 and Dual HDL300 systems. For information on enrolling an HDL310 or HDL410 system, refer to these articles:

    Enrolling an HDL310 system

    Enrolling an HDL410 system

    Step 1: Generate an enrollment code

    Nureva Console client is used to generate an enrollment code.

    When Nureva Console client is launched, the Nureva devices will be automatically detected by Nureva Console client.

    • If the system is not detected, check the USB and power connections.

    • If a CV30 camera is connected, it will also appear in the device list and will be enrolled together with the audio device. Remote management of the CV30 camera requires a Nureva audio device to be connected to the same in-room computer.

    To generate an enrollment code:

    1. Launch Nureva Console client.

    2. Click the Manage remotely button in the blue banner of the dashboard.

      • A new window will open.

    3. Click Enable remote management at the bottom of the new window.

    4. Click the Create account link.

      • This directs to a web page where the Nureva Console account is created.

      • If the organization already has an account, sign in and advance to Step 2: Enroll the Nureva audio system.

      • Please DO NOT close Nureva Console client, as it is needed to complete the enrollment.

    5. Complete all the fields and setup steps.

      • Enter an email address.

      • Enter a first name and last name.

      • Create a password.

      • Agree to the Nureva terms of use.

      • Opt in or opt out of email notifications.

    6. Click Create account.

    7. Check email inbox.

      • A verification email will be sent to the email address.

      • If the email is not in the inbox, look in the junk or spam folder.

    8. Click Verify in the email body.

    9. Log in to the sign-in page that opens.

    10. Enter the organization name and click Create.

    When signing in for the first time, an organization will need to be created (all devices must be enrolled in an organization).

    Note: If the organization has enhanced internet security, please approve these URLs.

    Step 2: Enroll the Nureva audio system

    When launching Nureva Console cloud for the first time, there will be no devices enrolled. To enroll a device so it can be managed online, a code is required.

    1. Select Enroll device in Nureva Console cloud (in a supported browser) and then return to Nureva Console client.

      Note: If the client window has been closed, relaunch it and click Manage remotely.

    2. Click Generate enrollment code in Nureva Console client.

    3. Click the Copy button on the client, return to the browser window for Nureva Console cloud and paste the enrollment code into the Enter code box. Then click Next.

    4. Select Allow from the pop-up menu in the browser to continue with device enrollment.

    5. Enter some room details such as the room name, type, capacity and tags to help identify the device and the room it is in within the organization and then click Save.

    The Nureva audio device should now appear in the list of devices found in Nureva Console cloud. The device can now be managed online.

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