Optimize the HDL200 system settings

Learn how to optimize the HDL200 system settings for your organization’s unique space. The system’s features and settings are managed in the Nureva^® App and Nureva Console. It’s recommended that device settings are adjusted during a test call for optimizing performance. All device settings can be returned to the system defaults at any time.

Before starting

1. Set the HDL200 system as the default audio device.

   • Set a Nureva system as the default audio device

2. Open the Nureva App or log in to the Nureva Console account.

   • Get started with the Nureva App

   • How to sign up or sign in - Nureva Console

   • Get started with device enrollment - Nureva Console

Settings

Microphone

Configure the microphone system to be mono input or stereo input.

Mono (default)

• Captures in-room audio as a single source

• Mono is the recommended setting

Stereo

• Captures in-room audio as left and right sources

Audio processing

The HDL300 system continuously auto-calibrates for optimal audio quality. Audio processing settings are available in Nureva Console. They should be adjusted only if users are experiencing problems.

Echo reduction

Select a lower setting if remote users notice that voices in the room are cutting out. If remote users can hear their own voices echoing, select a higher setting.

• Low

• Medium (default)

• High

Noise reduction

Select a lower setting if remote users notice that voices in the room are cutting out. If remote users hear background noises such as HVAC systems or fans, select a higher setting.

• Low

• Medium (default)

• High

Echo reduction

Select a lower setting if remote users notice that voices in the room are cutting out. If remote users can hear their own voices echoing, select a higher setting.

• Low

• Medium (default)

• High

Noise reduction

Select a lower setting if remote users notice that voices in the room are cutting out. If remote users hear background noises such as HVAC systems or fans, select a higher setting.

• Low

• Medium (default)

• High

Calibrate

Initiate calibration when the room setup has changed significantly to quickly optimize the audio performance of a Nureva audio conferencing system.

Explore system calibration

Speakers

The HDL300 system offers two presets for treble and bass output. If additional adjustments are required, select Custom to adjust the treble and the bass individually.

• Meeting room

• Classroom

• Custom (treble and bass sliders are available)

Adjusting the treble and bass can affect echo-cancellation performance. It’s recommended these settings are adjusted during a test call.

USB port

For some combinations of the HDL200 and third-party devices, matching the USB speeds will provide a better experience. The Nureva offers the choice of using Full Speed (USB 1.1) and Hi-Speed (USB 2.0) for these integrations.

Adjusting the USB speed for the HDL200 system

Display

Choose the LCD screen theme and turn on or off the clock.

See the articles below for more information about the HDL200 system’s LCD screen.

HDL200 system’s LCD screen

How to change HDL200 display settings

Devices

Displays Information about the HDL200, including the MAC address, IP address and enrollment code. Basic information about third party peripherals is also included, along with the option to add them to the Nureva App and Nureva Console.

How to add or remove an IP device

How to add or remove a camera - Nureva App

How to add or remove a camera from Nureva Console

Reset audio settings

Nureva App

Open the Tools menu to reset the audio settings for the HDL200 system.

Nureva Console

Open the Recovery menu to reset the audio settings for the HDL200 system.