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Reset HDL310 and HDL410 passwords with the Nureva App

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The Nureva® App helps you set up and configure Nureva conferencing systems, as well as manage a comprehensive range of audio device settings. To use the app, the device enrollment code (default) or a password (optional) is needed. A password can be used to replace the enrollment code.

Compatible products: HDL310 and HDL410 systems.

The Nureva App can also store a separate password used for third-party API (application programming interface — a way for two different systems to connect and share data) integrations set up with the HDL system.

Setting third-party API integration password with Nureva App

Resetting the device password

  1. Open the Nureva App and go to Settings.

  2. Select Device password.

  3. Enter the new password in the Password field.

  4. Reenter the new password in the Confirm password field.

  5. Complete the password change by pressing Apply.

Clicking Home returns the app to the main dashboard.

Password requirements

The Nureva App and the device do not have password requirements. Setting a strong password with the following guidelines is suggested:

  • Comprise at least 10 characters.

  • Include at least one lowercase and one uppercase letter.

  • Include numbers and symbols.

Forgotten passwords

If the device password is forgotten, it can be reset by pressing the reset button on the back of the connect module. This restores the device password to the default enrollment code, found on the bottom of the connect module.

Additional resources

Get started with the Nureva App

Nureva App user guide