The Nureva® App is a companion app designed to enhance the setup, configuration and management of Nureva systems.
HDL200, HDL300 and Dual HDL300
HDL200, HDL300 and Dual HDL300 systems access the Nureva App using a web browser on a Windows® computer.
HDL310 and HDL410
HDL310 and HDL410 systems access the Nureva App through the mobile app or by connecting through a web browser.
Important
The first time using a browser to access the Nureva App, a warning may state: “Your connection to this site is not secure.” This warning appears because the Nureva audio device is protected by a self-signed certificate that is unique to Nureva devices and unknown to the browser. To continue, verify that the IP address is correct and select the browser option to proceed to the Nureva App.
Nureva App features
Settings: Manage Nureva audio devices and their features.
Coverage map: View the sound location data in real time and create camera switching zones.
Set up device: Find installation tips and guidance when setting up the HDL310 or HDL410 for the first time.
Devices: See information about the Nureva device and its components, as well as add new devices to the app.
Troubleshooting: Confirm the network configuration, reset audio settings or restart the device.
Acoustic check: Use an iPhone® or iPad® device to generate an acoustic score to help avoid the hassle of post-installation issues.
Nureva App user guide
The Nureva App user guide is your comprehensive resource for learning about the Nureva App. This guide provides instructions on how to set up, navigate and use the app’s features for configuring your Nureva products.
The online user guide includes the following topics:
Getting started
Connecting your device
App features
Acoustic check
Coverage map
Settings
Devices
Tools
Developer toolkit
HDL310 and HDL410 systems
HDL310 and HDL410 systems access the Nureva App through the mobile app, web browser, direct Ethernet connection or with a USB connection to a computer.
Look for the mobile version of the app in the App Store® (iOS, iPadOS®) or from Google Play™ (Android™).
Using the app — iOS and iPadOS
The iOS and iPadOS versions of the Nureva App are available from the App Store. The Nureva App for iPhone requires iOS 16.0 (or later) and a compatible iPhone. The Nureva App for iPad requires iPadOS 16.0 (or later) and a compatible iPad.
Local area network (LAN) permission
When you first go to the Connect to device page in the iOS and iPadOS versions of the Nureva App, a permission pop-up window will request access to the local network.
If permission is granted: Proceed to enter the IP address and connect to the Nureva audio device.
If permission is not granted: After entering the IP address and trying to connect, an error message will appear. This message includes a link that directs you to the iOS settings where you can enable local network access.
Open the Nureva App using an iPhone or iPad.
Click Allow when prompted to allow the Nureva App to find devices on the LAN.
Enter the IP address for the HDL310 or HDL410 and click Continue.
When prompted for a password, enter the HDL310 or HDL410 enrollment code and click Continue.
If the enrollment code has been replaced with a password, enter the password.
The Nureva App home page will open.
Using the app — Android
Open the Nureva App using an Android tablet or phone.
Enter the IP address for the HDL310 or HDL410 and click Continue.
When prompted for a password, enter the HDL310 or HDL410 enrollment code and click Continue.
If the enrollment code has been replaced with a password, enter the password.
The Nureva App home page will open.
Using the app — browser
The Nureva App can be opened and used on a computer or mobile device that has a supported browser installed. Currently, the Chrome™ and Safari® browsers are supported.
Open a browser and enter the device’s IP address into the search bar.
When prompted for a password, enter the HDL310 or HDL410 enrollment code and click Continue.
If the enrollment code has been replaced with a password, enter the password.
The Nureva App home page will open.
Using the app — direct connection
By connecting an Ethernet cable from a system’s connect module to a tablet, mobile phone or computer, a direct connection to the app is available as an alternative to accessing it over a local area network.
Connect the Ethernet cable to the network port on the connect module.
Plug the Ethernet cable into the tablet, mobile phone or computer.
If an Ethernet port is not included with the device, a USB to Ethernet adapter is needed.
Open a supported browser and enter the IP address.
Chrome and Safari browsers are supported.
Use 169.254.254.254 if a static IP address has not been set.
Enter the enrollment code if prompted.
If a password has been set, use this instead of the enrollment code.
Click Continue and the Nureva App home page will open.
Using the app — USB connection
By connecting a USB cable from a system’s connect module to a computer the HDL310 or HDL410 can be locally managed through the Nureva App. This is available as an alternative to accessing it over a local area network or direct Ethernet connection.
HDL310 and HDL410 devices can only be managed through a USB connection to the meeting room computer if the connect module is not connected to a network.
Important
If an HDL310 or HDL410 that has been managed locally is switched to remote management over a network, the device settings will return to default settings and may need to be readjusted.
Connect the provided Ethernet cable to the RJ45-1 port on the connect module.
For HDL410 systems connect the Ethernet cables to the RJ45-1 and RJ45-2 ports on the connect module.
Run the Ethernet cable to the RJ45 port on the microphone and speaker bar.
For HDL410 systems run the Ethernet cables to both microphone and speaker bars.
Connect the provided USB A-B cable to the USB port on the connect module.
Plug the USB cable into a USB port on the computer.
Connect the provided power cord to the connect module and plug it into an outlet or a power bar.
Download and install the Nureva App
Download the Nureva App.
Launch the Nureva App installer.
Follow the steps to complete the installation.
When the installation is complete, a shortcut to the Nureva App and the connected system will be available on the computer’s desktop.
Launch the Nureva App
Launch the Nureva App using the desktop shortcut.
The Nureva App home page will open.
The HDL310 or HDL410 system will be automatically detected.
Follow the setup steps to set up the HDL310 or HDL410 as the default audio device.
The HDL310 or HDL410 system can now be managed locally using the Nureva App directly from the connected computer.
HDL200, HDL300 and Dual HDL300 systems
To use the Nureva App with HDL200, HDL300 and Dual HDL300 systems a Windows computer that has the Nureva App and a web browser installed is needed.
Before starting
Set up the HDL series system by following the steps in the get started guide:
Get started with the HDL200 system
Download and install the Nureva App
Download the Nureva App.
Launch the Nureva App installer.
Follow the steps to complete the installation.
When the installation is complete, a shortcut to the Nureva App and the connected system will be available on the computer’s desktop.
Connection types
HDL series devices are connected to the Nureva App through a web browser and two types of connections.
A localhost connection by entering https://LocalHost:8223 in to the address bar.
Connecting by entering the meeting room computer’s IP address and port number 8223 in to the address bar.
The IP address and port are entered using https://<IP address>:8223 as the format.
Use the default password admin for the first login. The password should be changed after the first login.
Computers connected to the same network as the in-room computer can access the HDL series device using this method.
For some networks, port 8223 may need to be configured to allow inbound connections as well as port forwarding.
Accessing the Nureva App
Launch the Nureva App using the desktop shortcut.
An alternative is to open a browser and use a localhost connection or the device’s IP address.
The Nureva App home page will open.
The HDL200, HDL300 or Dual HDL300 system will be automatically detected.