When a device update is available, notifications will be shown in Nureva® Console, the Nureva App and on the connect module.
After the automatic update feature has been configured through Nureva Console, there won’t often be notifications for device updates.
Before starting
Set up the Nureva App or Nureva Console to manage the Nureva system.
Nureva App
To ensure optimum audio quality and access to the latest features, the HDL310 and HDL410 device version must be up to date. An update button will be available in the Nureva App if a device update is available.
Nureva Console
Notification that a device update is required will be shown in the following ways:
The USB connection light on the connect module will be solid yellow.
A yellow notification will appear in the device version column of the Rooms dashboard.
Update steps
Click the three dots in the Actions menu and select Update device. A confirmation dialog will advise that the device will not be available during the update.
Select Update device to start the update process. When the update is complete, the new device version will be visible.
When the new device version is visible, make a test call with the system to confirm a successful update.
Automatic device updates
Automatic device updates are available when an HDL310 or HDL410 system is enrolled into Nureva Console.
Explore automatic device updates
Important: The audio conferencing system will not be available for calls during the device update. Do not turn off, unplug or disconnect the system while a device update is in progress.