Resources

Test the speakers Use a test signal Play a test signal using a program or sound source that generates a frequency sweep from 150 Hz to 15 kHz. If there’s no speaker output, the output is distorted or there is playback on only one channel, check th...

Audio issues can originate at several points on the signal path, so it’s important to determine whether the cause is the Nureva^® audio system or the conferencing software. Our Technical Support team may ask for audio recordings that will ...

When using Nureva^® HDL300 systems a microphone gain adjustment is available. This setting is available with the Nureva App and Nureva Console. Important: The HDL300 system requires firmware version 2.2.56 (or later) for this feature ...

Recommended room sizes Recommended installation height When considering the installation height for your setup, aiming within the range of 7 feet (2.2 meters) to 10 feet (3.0 meters) is generally recommended. However, installing slightly belo...

There are several reasons why a Nureva^® audio connect module might not have power. When troubleshooting, consider the following possibilities: Was the connect module working before? If the connect module was already not working, th...

Windows Follow these steps to set a Nureva^® audio conferencing system as the default audio device for a Windows^® computer. Click the speaker icon in the lower-right corner of the desktop. Right-click Sounds . ...

Environment Nureva^® audio conferencing systems use Microphone Mist™ technology, which fills a room with virtual microphones so everyone can be heard everywhere in a meeting space. This allows remote callers to feel like they’re in the ro...

Windows 10 and 11 When troubleshooting low speaker volume from a Nureva^® audio device, two preliminary steps can be taken — checking the device volume and checking the application volume. Sometimes, navigating the system volume setting...

Images of Nureva ^® audio system components are available for inclusion in AutoCAD ^® drawings of room designs. DWG files can be accessed using the links below. HDL310 and HDL410 systems For the HDL410 system, use t...

The Nureva^® audio conferencing systems are each designed to cover a specific room size with high-quality microphone pickup and speaker output. There is usually enough speaker output to effectively cover the specified room size. In rooms ...

Installing a Nureva^® audio system flush to a wall is not always an option. The optimal installation location could turn out to have a surface that’s challenging or not large enough. Using a backboard to mount the microphone and speaker ba...

All digital communications follow a path from the origin of the communication to the destination. A typical digital communication path is made up of four stages: Encoding the audio at the source and creating a data packet Queuing of the data p...

NUREVA® HDL200, HDL300, Dual HDL300, HDL310, HDL410 and CV30 (each a Device) conferencing systems Nureva Inc. (“Nureva”) warrants to the original end user who has purchased a Device (“Purchaser”) that it is free of defects in both materials and w...

What causes reverberation in a room? Hard, reflective surfaces like concrete, glass and wood can cause reverberation in a room. This happens when sound waves bounce around, creating multiple reflections that gradually decay as they are absorbed by...