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Resources
9 Articles
in this category
Test an HDL300 system’s speakers and microphones
Test the speakers Use a test signal Play a test signal using a program or sound source that generates a frequency sweep from 150 Hz to 15 kHz. If there’s no speaker output, the output is distorted or there is playback on only one channel, check th...
Updated on : 18 Apr 2024
Capturing audio recordings for troubleshooting an HDL300 system
Audio issues can originate at several points on the signal path, so it’s important to determine whether the cause is the Nureva ® audio system or the conferencing software. Our Technical Support team may ask for audio recordings that will help us u...
Updated on : 19 Apr 2024
Adjusting microphone gain setting for HDL300 systems
When using Nureva ® Console with Nureva audio conferencing systems for large and extra-large spaces, microphone gain adjustment is available. Systems will need to be updated to a firmware version that supports this feature. This setting is availabl...
Updated on : 18 Apr 2024
Microphone clearance requirements and recommendations
Recommended room sizes Recommended installation height Microphone clearance The microphone array is on the bottom edge of the microphone and speaker bar. Ensure adequate clearance between the bottom of the bar and any objects directly below i...
Updated on : 16 Apr 2024
The connect module has no power
There are several reasons why a Nureva ® audio connect module might not have power. When troubleshooting, consider the following possibilities: Was the connect module working before? If the connect module was already not working, the device ...
Updated on : 19 Apr 2024
Enhance speaker output levels
The Nureva ® audio conferencing systems are each designed to cover a specific room size with high-quality microphone pickup and speaker output. There is usually enough speaker output to effectively cover the specified room size. In rooms with a hi...
Updated on : 23 Apr 2024
Set a Nureva system as the default audio device
Windows Follow these steps to set a Nureva ® audio conferencing system as the default audio device for a Windows ® computer. Click the speaker icon in the lower-right corner of the desktop. Right-click Sounds . The sound settings window...
Updated on : 19 Apr 2024
Optimal room conditions for Nureva audio devices
Environment Nureva ® audio conferencing systems use Microphone Mist™ technology, which fills a room with virtual microphones so everyone can be heard everywhere in a meeting space. This allows remote callers to feel like they’re in the room during...
Updated on : 18 Apr 2024
Adjust Nureva audio device speaker volume in system settings
Windows 10 and 11 When troubleshooting low speaker volume from a Nureva ® audio device, two preliminary steps can be taken — checking the device volume and checking the application volume. Sometimes, navigating the system volume settings can see...
Updated on : 23 Apr 2024