Learn how to optimize the HDL410 system settings for your organization’s unique space. The system’s features and settings are managed using the Nureva® App and Nureva Console. It’s recommended that device settings are adjusted during a test call. All device settings can be returned to the system defaults at any time.
Before starting
Set the HDL410 system as the default audio device.
Set up the Nureva App or Nureva Console to manage the Nureva system.
Update
The Update button will become available when an update is available for the HDL410 system.
Calibrate
The Calibrate button runs the HDL410 system’s calibration sequence.
Restart
The Restart button restarts the HDL410 system.
Room status
The Nureva App provides network, console, USB and device indicators that show the various aspects of a room’s status. The colors and modes of the indicators show the connectivity status, with details available through a pop-up window accessed by clicking the relevant status indicator card.
The network status indicator displays the degree of connectivity the HDL410 device has with the network. The console status indicator shows the various connectivity scenarios with Nureva Console.
Network status | Nureva Console status | ||
|---|---|---|---|
| Connected to a network and has an IP address. |
| Communicating with the Nureva Console server and internet services. |
| Successful direct Ethernet connection. No gateway or DHCP IP address is assigned to the connection. |
| Communicating with Nureva internet services but not Nureva Console. |
| Solid red — Connected to a network but failed to obtain an IP address. Blinking red — Unknown system error and device power cycle is required. |
| Not communicating with Nureva Console or the internet services. |
| No physical network connection. |
| The device is not connected to the internet. |
The USB status indicator provides the USB connection status, while the device status indicator shows the HDL410 connection status.
USB status | Device status | ||
|---|---|---|---|
| Successful USB connection and recognized as a USB device. |
| All components are connected. |
| No USB connection or is not recognized by the operating system. |
| One or more components are disconnected. |
| No components associated with the system. | ||
Background noise
The background noise levels in a room can be monitored in real time in the home page of the Nureva App.
Coverage map
The unified coverage map in the Nureva App visually represents the HDL410 system’s microphone coverage. It updates in near real time with sound location data, and with it you can adjust room dimensions, create zones and monitor audio for optimal performance.
Settings
Setting | Description |
|---|---|
Audio conferencing | Apply recommended settings for Microsoft® Teams Rooms or Zoom Rooms. |
Configure the microphone pickup for mono input or stereo input as well as adjust the microphone gain. | |
Audio processing | |
Choose a speaker output setting for your listening environment, including options for setting the treble and bass outputs. | |
Enable a pre-trained AI algorithm that differentiates between the human voice and other background sounds to improve camera switching. | |
Local integrations | Enable local integrations to allow sound location data to be shared with third-party systems for camera tracking and switching. |
USB port | Select the USB speed that matches the host computer or third-party device. |
Devices
See HDL410 system information and manage third-party peripherals. Available device information includes:
MAC address
IP address
Microphone and speaker bar ID numbers
Enrollment code
Adaptive Voice Amplification
You can add an external microphone to your system and enable Adaptive Voice Amplification. This feature amplifies the presenter’s voice through the Nureva device speakers, improving the overall experience for in-room and remote participants.
Tools
The troubleshooting tools in the app help to set up an HDL410 system as well as diagnose and address problems.
Setting | Description |
|---|---|
Network check | Confirm successful connection to all required services. |
Set up device | Use the Set up device feature to guide you through device setup, including installation, calibration, device updates and remote management. |
Reset the Nureva device to the default audio settings. Any changes you may have made to the audio settings will be lost. | |
Restart device | Power cycle the Nureva device. The device cannot be used during the restart process, which takes up to 2 minutes. |
Download logs to share with your support technician to troubleshoot | |