The HDX system hub has two network ports that provide connections with the Nureva App and Nureva Console for device management, updates and monitoring. These Ethernet ports can also be used to support integrations with room control and camera systems. Network port settings can be updated using the Nureva App and Nureva Console.
Note
Nureva Console (cloud based) and other internet services: The HDX system initiates outbound internet traffic.
Nureva App (running on your local network): The client initiates inbound traffic to the HDX system.
Configuration tips
If possible, ensure port 8883 is open and the MQTT protocol is allowed on your network.
Each network port is automatically set as DHCP (Dynamic Host Configuration Protocol). Network port settings can be changed in the Nureva App to Static IP.
HDX does not support proxy server configurations.
Network Time Protocol
The default Network Time Protocol (NTP) uses ntp.ubuntu.com:123. Ensure port 123 is opened and allowed on your network.
If you have an NTP server on your network that you want to use, set DHCP option 42 to the IP address of your NTP server on your DHCP server.
If NTP cannot be accessed, then automatic updates may occur at unexpected times.
When enhanced internet security measures or firewalls are being used, some URLs and IP addresses will need to be approved to allow for a steady connection.
URLs to approve
When enhanced internet security measures or firewalls are being used, some Uniform Resource Locators (URLs) and IP addresses will need to be approved to allow for a steady connection.
Services | URLs |
|---|---|
Configuration | app.launchdarkly.com:443 clientstream.launchdarkly.com:443 events.launchdarkly.com:443 stream.launchdarkly.com:443 |
Device updates | nurevaproddistribution.blob.core.windows.net:443 versions.nureva.com:443 |
Device enrollment to Nureva Console | account-management-service.nureva.com:443 |
IoT Hub | gateway-iothub-prod.azure-devices.net Needs either port 8883 for MQTT protocol or port 443 for SSL |
System software updates | api.snapcraft.io:443 *.snapcraftcontent.com:443 *.cdn.snapcraft.io:443 assertions.ubuntu.com:443 login.ubuntu.com:443 public.apps.ubuntu.com:443 |
Telemetry | dc.applicationinsights.azure.com:443 dc.applicationinsights.microsoft.com:443 dc.services.visualstudio.com:443 Ad blocking breaks telemetry functionality (continuous connection) |
NTP | ntp.ubuntu.com |
IP addresses to approve
Services | IP address |
|---|---|
LaunchDarkly | 18.209.243.58 (events.launchdarkly.com) |
Microsoft — services | 20.166.40.71 |
Microsoft — Azure cloud | 20.50.65.88 |
Microsoft — Network management, load balancing | 20.9.155.145 |
Microsoft — Network management, load balancing | 20.9.155.148 |
Microsoft — Network management, load balancing | 20.9.155.150 |
Amazon Web Services (AWS) | 23.23.137.6 |
Amazon Web Services (AWS) | 3.229.64.113 |
Amazon Web Services (AWS) | 3.231.244.68 |
AWS — Network management, load balancing | 3.209.131.209 |
AWS — Network management, load balancing | 3.215.101.233 |
AWS — Network management, load balancing | 3.218.251.176 |
AWS — Network management, load balancing | 3.224.157.225 |
Amazon Web Services (AWS) | 52.84.90.126 |
Amazon Web Services (AWS) | 54.147.5.20 |
Nureva Console security brief
Find security and privacy details related to our cloud-based management platform.