Get started with the Nureva App

The Nureva^® App is a companion app designed to enhance the setup, configuration and management of Nureva systems.

HDL series devices

• HDL200, HDL300 and Dual HDL300 systems access the Nureva App using a web browser on a Windows^® computer.

Pro series devices

• HDL310 and HDL410 access the Nureva App through the mobile app or by connect through a web browser.

Important

The first time using a browser to access the Nureva App, a warning may state: “Your connection to this site is not secure.” This warning appears because the Nureva audio device is protected by a self-signed certificate that is unique to Nureva devices and unknown to the browser. To continue, verify that the IP address is correct and select the browser option to proceed to the Nureva App.

Nureva App features

• Settings: Manage Nureva audio devices and their features.

• Coverage map: View the sound location data in real time and create camera switching zones.

• Set up device: Find installation tips and guidance when setting up the HDL310 or HDL410 for the first time.

• Devices: See information about the Nureva device and its components, as well as add new devices to the app.

• Troubleshooting: Confirm the network configuration, reset audio settings or restart the device.

• Acoustic check: Use an iPhone^® or iPad^® device to generate an acoustic score to help avoid the hassle of post-installation issues.

Nureva App user guide

The Nureva App user guide is your comprehensive resource for learning about the Nureva App. This guide provides instructions on how to set up, navigate and use the app’s features for configuring your Nureva products.

Nureva App online user guide

The online user guide includes the following topics:

• Getting started

• Connecting your device

• App features

• Acoustic check

• Coverage map

• Settings

• Devices

• Tools

• Developer toolkit

Pro series systems

HDL310 and HDL410 access the Nureva App through the mobile app or by connect through a web browser.

Look for the mobile version of the app in the App Store^® (iOS, iPadOS^®) or from Google Play™ (Android™).

Using the app — iOS and iPadOS

The iOS and iPadOS versions of the Nureva App are available from the App Store. The Nureva App for iPhone requires iOS 16.0 (or later) and a compatible iPhone. The Nureva App for iPad requires iPadOS 16.0 (or later) and a compatible iPad.

Local area network (LAN) permission

When you first go to the Connect to device page in the iOS and iPadOS versions of the Nureva App, a permission pop-up window will request access to the local network.

• If permission is granted: Proceed to enter the IP address and connect to the Nureva audio device.

• If permission is not granted: After entering the IP address and trying to connect, an error message will appear. This message includes a link that directs you to the iOS settings where you can enable local network access.

1. Open the Nureva App using an iPhone or iPad.

2. Click Allow when prompted to allow the Nureva App to find devices on the LAN.

3. Enter the IP address for the HDL310 or HDL410 and click Continue.

4. When prompted for a password, enter the HDL310 or HDL410 enrollment code and click Continue.

   • If the enrollment code has been replaced with a password, enter the password.

5. The Nureva App home page will open.

Using the app — Android

1. Open the Nureva App using an Android tablet or phone.

2. Enter the IP address for the HDL310 or HDL410 and click Continue.

3. When prompted for a password, enter the HDL310 or HDL410 enrollment code and click Continue.

   • If the enrollment code has been replaced with a password, enter the password.

4. The Nureva App home page will open.

Using the app — browser

The Nureva App can be opened and used on a computer or mobile device that has a supported browser installed. Currently, the Chrome™ and Safari^® browsers are supported.

1. Open a browser and enter the device’s IP address into the search bar.

2. When prompted for a password, enter the HDL310 or HDL410 enrollment code and click Continue.

   • If the enrollment code has been replaced with a password, enter the password.

3. The Nureva App home page will open.

Direct connection

By connecting an Ethernet cable from a system’s connect module to a tablet, mobile phone or computer, a direct connection to the app is available as an alternative to accessing it over a local area network.

1. Connect the Ethernet cable to the network port on the connect module.

2. Plug the Ethernet cable into the tablet, mobile phone or computer.

   • If an Ethernet port is not included with the device, a USB to Ethernet adapter is needed.

3. Open a supported browser and enter the IP address.

   • Chrome and Safari browsers are supported.

   • Use 169.254.254.254 if a static IP address has not been set.

4. Enter the enrollment code if prompted.

   • If a password has been set, use this instead of the enrollment code.

5. Click Continue and the Nureva App home page will open.

HDL series systems

To use the Nureva App with HDL200, HDL300 and Dual HDL300 systems a Windows computer that has the Nureva App and a web browser installed is needed.

Before starting

Set up the HDL series system by following the steps in the get started guide:

Get started with the HDL200 system

Get started with the HDL300 system

Get started with the Dual HDL300 system

Download and install the Nureva App

1. Download the Nureva App.

2. Launch the Nureva App installer.

3. Follow the steps to complete the installation.

Once the installation is complete a shortcut to the Nureva App and the connected system is available on the computer’s desktop.

Connection types

HDL series devices are connected to the Nureva App through a web browser and two types of connections.

1. A localhost connection by entering https://LocalHost:8223 in to the address bar.

2. Connecting by entering the meeting room computer’s IP address and port number 8223 into the address bar.

   • The IP address and port are entered using https://<IP address>:8223 as the format.

   • Use the default password admin for the first login. The password should be changed after the first login.

   • Computers connected to the same network as the in-room computer can access the HDL series device using this method.

   • For some networks port 8223 may need to be configured to allow inbound connections as well as port forwarding.

Accessing the Nureva App

1. Launch the Nureva App using the desktop shortcut.

   • An alternative is to open a browser and use a localhost connection or the device’s IP address.

2. The Nureva App home page will open.

3. The HDL series system will be automatically detected.

Additional resources

Connecting the Nureva App with HDL series systems