Using the HDX system’s network ports

The Nureva^® HDX series is coming soon.

Technical support articles are being prepared ahead of HDX availability and may be updated as features, functionality and guidance evolve.

The HDX system hub has two network ports (ports A and B). These ports are functionally similar and both can be used for:

• Internet connectivity

• Local network connections

• Audio and control integrations

• Device setup and management

Supported traffic types

Both Ethernet ports support all system communication, including:

• Local APIs for the Nureva App, room control and device integration

• Sound location and room data for camera integrations

• Nureva Console APIs and analytics

• Software updates

Network port behavior

The network ports allow the HDX system to connect to two networks at the same time. Each port’s role is determined by the type of network it’s connected to — either LAN (local) or WAN (internet).

Note that:

• Only one port at a time can be connected to a network with a default gateway.

• The system uses the port connected to a gateway network for all internet traffic.

• An error occurs if both ports connect to networks with gateways.

• No manual configuration of port roles is required.

Note: Only port A supports a direct Ethernet connection to a computer for access to the Nureva App.

Common use cases

The following examples outline common ways to connect the Ethernet ports based on your deployment needs. Use them as a guide to choose the setup that best fits your network and integrations.

Internet connectivity (WAN)

Connect one port to a network with a default gateway for wide area network (WAN) and internet connectivity.

• Access to Nureva Console

• Cloud-based integrations

• Automatic software updates

Local network connectivity (LAN)

Connect one port to a local area network (LAN) without a gateway for local device access and integrations.

• Access to the Nureva App for setup and configuration

• Integration with camera tracking systems

• Communication with control systems (Extron, Crestron, Q-SYS)

• Device discovery using link-local connection

Direct connection to a computer

Connect one port directly to a computer with an Ethernet cable to open the Nureva App using a link-local connection to perform setup or troubleshooting without a network.

Recommended configuration

Best practice: dual-network setup

For most installations, connect both ports as follows:

This setup provides:

• Reliable internet connectivity

• Separation of local traffic from general network traffic

• Improved performance for audio and control integrations