Resolving an overheating HDL310 connect module
    • 14 Apr 2024
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    Resolving an overheating HDL310 connect module

    • PDF

    Article summary

    Overheating warning

    Indicator

    Description

    cm2.front.status.lights.explained.overheating_04.24

    Solid red: The connect module has overheated and needs to be shut down.

    • Unplug the connect module, wait a minimum of 10 minutes and plug it in again.

    • If this issue persists, please contact Nureva support.

    Power cycle the connect module

    Unplug the AC power adapter cable from the port on the back of the connect module. Wait a minimum of 10 minutes before plugging it back in.

    cm2.power.port_04.24(1)

    Prevent overheating

    • Do not block the vents on the top, bottom or back of the connect module.

    • Ensure adequate space between all vents and other objects (a minimum of 2" or 5 cm) to promote airflow and cooling and to keep the circuits from overheating.

    • Avoid locations where ambient air reaches temperatures greater than 40° C.

    • Avoid installing the connect module in a confined space.

    • Avoid rack mounting the device.

    • Avoid installing the connect module close to other devices that generate heat.

    cm2_vent_locations_04.24(1)

    Vents require a minimum of 2" (5 cm) clearance for airflow around the device to avoid overheating.


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