Adjust Nureva audio device speaker volume in system settings

Windows 10 and 11

When troubleshooting low speaker volume from a Nureva^® audio device, two preliminary steps can be taken — checking the device volume and checking the application volume. Sometimes, navigating the system volume settings can seem complicated. However, by understanding them and making the necessary adjustments, the required speaker volume level can be set.

Device volume

The initial step is to check the device volume settings on the computer being used. One way is to adjust the device volume settings with the Nureva conferencing system’s remote control. Another way is through the Windows^® operating system’s taskbar.

1. Left-click the speaker icon in the lower-right corner of the taskbar.

   

2. In the pop-up window, ensure the correct system is selected.

3. If multiple devices are connected, click the arrow and make the appropriate selection.

4. Increase the sound volume by moving the slider to the right.

Application volume

The second step is to check the application volume settings. Each active application with sound output has its own volume setup. The volume of each application can be adjusted through the volume mixer.

1. Right-click the speaker icon in the taskbar and select Open Volume mixer.

2. The slider on the left side of the Application controls the device volume. Select the applicable Nureva device.

In this example, the Nureva audio device system volume is set to 100%, but the application volume for Microsoft^® Teams is low due to the low setting.

3. The sliders on the right side control the volume for active applications. Adjust these sliders to control the volume of each application independently.

4. If a particular application is not showing, ensure it is running.

Duplicate applications

An application may appear more than once in the volume mixer. This is generally due to multiple sound sources or connected audio devices being used by the same application. Ensure the correct application instance is identified before making adjustments. Alternatively, adjust the volume for all instances of the application.

By default, the volume mixer in Windows 10 shows up to three applications. If four or more applications are in use, scrolling to the right will make the additional applications visible. Also, expanding the volume mixer window will show all the applications.

Note: Multiple instances of an application will not necessarily be grouped together. One instance may be visible while another is hidden. Ensure the volume for the correct instance is identified and adjusted.

Windows 11 volume mixer

The Windows 11 volume mixer has a different interface to that in Windows 10, but its functionality is similar. The volume mixer is divided into an upper section and a lower section.

The upper section has controls for the system volume as well as input and output devices. The lower section is dedicated to volume adjustments for applications.

In-app volume adjustment

Another way of adjusting the volume is within the application itself. While not all applications have in-app volume controls, it’s worth checking. Generally, volume controls can be found in the following locations:

• Device settings (e.g., Microsoft Teams or Zoom software)

• Within the application-level settings (e.g., VLC media player)

• In an independent location, such as a web browser (e.g., for YouTube or Audacity)

It’s important to remember that these settings are often linked to system-level settings. For example, when adjusting the speaker volume in Microsoft Teams, this change is also applied to the operating system speaker volume.

Summary

When a Nureva audio system doesn’t output sound volume as expected, start by checking computer settings at the device level and then the application level. In some cases, volume settings will need to be adjusted within specific apps. By following these steps, issues can be resolved, ensuring optimal sound output from the Nureva audio conferencing system.

macOS

When troubleshooting low speaker volume from a Nureva audio device, two preliminary steps can be taken — checking the device volume and checking the application volume. Sometimes, navigating the system volume settings can seem complicated. However, by understanding them and making the necessary adjustments, the desired speaker volume level can be set.

Device volume

The initial step is to check the device volume settings on the computer being used. One way is to adjust the device volume settings with the Nureva conferencing system’s remote control. Another way is through the macOS^® system preferences.

1. Click on the Apple icon in the upper-left corner of the desktop.

2. Select System Preferences.

3. Select the speaker icon for Sound.

4. In the pop-up window, select the Output tab.

5. Ensure the Nureva audio device is selected.

6. Increase the Output volume by moving the slider to the right.

In-app volume adjustment

The second way of adjusting the volume is within the application itself. While not all applications have in-app volume controls, it’s worth checking. Generally, volume controls can be found in the following locations:

• Device settings (e.g., Microsoft Teams or Zoom software)

• Within the application-level settings (e.g., VLC media player)

• In an independent location, such as a web browser (e.g., for YouTube or Audacity)

It’s important to remember that these settings are often linked to system-level settings. For example, when adjusting the speaker volume in Microsoft Teams, this change is also applied to the operating system speaker volume.

Summary

When a Nureva audio system doesn’t output sound volume as expected, start by checking computer settings at the device level. In some cases, volume settings will need to be adjusted within specific apps. By following these steps, issues can be resolved, ensuring optimal sound output from the Nureva audio conferencing system.