How to update CV30 camera firmware

Updating the Nureva^® CV30 camera firmware requires a connection to the in-room computer and the internet. The firmware update can be managed through Nureva Console using the cloud application or the desktop client.

Important: The CV30 camera is unavailable during the firmware update. Please do not turn off the computer or disconnect the device.

Updating with Nureva Console cloud

Nureva Console cloud indicates the firmware version of each enrolled device. A dashboard notification will show Update available if a device’s firmware is not up to date.

1. Click on the three dots in the Actions menu and select Update firmware.

2. A confirmation dialog will indicate that the device will not be available during the update.

   • Click Update to continue

   • The download and update will commence.

   • When completed, the new version will be visible.

The CV30 firmware update is now complete. To ensure video quality, it’s recommended a test video conference is conducted.

Updating with Nureva Console client

Launch Nureva Console client to check for and complete a firmware update. If an update is available, complete the steps below to update the firmware.

1. Click the blue Update firmware button or the Update firmware button in the yellow bar at the bottom of the screen.

2. The download and update will commence.

3. When completed, the new version will be visible.

The CV30 firmware update is now complete. To ensure video quality, it’s recommended a test video conference is conducted.