Understanding connect module status indicator lights
    • 22 Apr 2024
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    Understanding connect module status indicator lights

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    Article Summary

    The Nureva® HDL300 system features status indicator lights on the back of the connect module. These lights can be used to help troubleshoot issues with the system and confirm the device is ready for use.

    HDL300 connect module leds

    Check the power light

    To determine whether there is power, check the power light.

    • Green on — connect module is powered

    • Green off — connect module is not powered

    RJ45 port — Power over Ethernet

    To determine the status of the connection between the connect module and the microphone and speaker bar, check the lights for the RJ45 connection.

    Green

    Connection is configured correctly.

    Yellow

    Cable is working correctly.

    Green — off

    Yellow — flashing

    The port is connected to a network instead of the microphone and speaker bar.

    Green — on

    Yellow — flashing

    The connect module is connected to the microphone and speaker bar and functioning properly.

    Green — flashing

    Yellow — flashing

    The port is working but has been configured incorrectly. This could be caused if connected through an Ethernet switch or to a network.

    Green — flashing

    Yellow — off

    The port has been shut down due to a Power over Ethernet (PoE) error. This might be caused by the port drawing too much power and then being shut down for safety reasons.

    Check the system status indicator light

    The system status indicator light provides information on the overall status of the connect module. Check this light to determine some basic information.

    Bright green

    The system is on and operating.

    Light green

    The system is on and in standby mode.

    Red — on

    The system is in a failure state.

    Yellow — flashing

    The firmware is being updated.

    Light off

    The system is not powered.

    Red — flashing

    Green — flashing

    The firmware is incorrect and technical support should be contacted.

    Yellow — flashing

    Green — flashing

    The system is in continuous reset mode. Unplug the Ethernet cable. If the light turns green, try changing the speaker bar. If changing the speaker bar does not solve the problem, then change the connect module.


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