Connect module status indicator lights - HDL310 and HDL410
    • 10 Nov 2025
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    Connect module status indicator lights - HDL310 and HDL410

    • PDF

    Article summary

    The Nureva® HDL310 and HDL410 systems feature status indicator lights on the front and back of the connect module. The status indicator lights can be used to help troubleshoot issues with the system and confirm the device is ready to be used.

    Connect module front view      Front view

    Note: Use our network connectivity tool to diagnose configuration issues. If the network passes the connectivity test and power cycling the device does not help, please contact Nureva support.

    Understanding the front status indicator lights

    Version

    Status light definitions

    Firmware 2.0.318283 or earlier

    Connect module status indicator lights

    Device version 2.6.346282 or later

    Connect module status indicator lights

    Overheating warning

    Indicator

    Description

    Status light - connect module has overheated

    Solid red: The connect module has overheated and needs to be shut down.

    • Unplug the connect module, wait at least 10 minutes and plug it in again.

    • If this issue persists, please contact Nureva support.

    Blinking and pulsing

    Blinking

    The status light is on for 1 second and then off for 4 seconds.

    Pulsing

    The status light is on for 0.25 seconds then off for 0.1 seconds.

    Understanding the rear status lights

    Connect module rear view     Rear view

    Yellow

    Green

    Description

    Off

    Off

    The system is not switched on.

    Flashing

    Off

    This port has been connected to a network. Connect to a microphone and speaker bar instead.

    Flashing

    Flashing

    Incorrect setup. Confirm the Ethernet cables are working and connected to a microphone and speaker bar.

    Off

    Flashing

    The port has been shut down due to a PoE error. The port may be drawing too much power and has shut down for safety. Please contact Nureva support.

    Flashing

    On

    No issue. This port is connected to a microphone and speaker bar and is functioning correctly.

    Connect module rear view     Rear view

    Yellow

    Green

    Description

    Off

    Off

    The system is not switched on or the network cable is not connected.

    Off

    On

    This network cable is connected but there is no data being communicated.

    Blinking

    On

    No issue. This port is connected to a network and is functioning correctly.


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