Resolving an overheating HDL410 connect module

  • Published on Apr 12, 2024
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Overheating warning

Indicator

Description

Connect module front status lights overheating

Solid red: The connect module has overheated and needs to be shut down.

  • Unplug the connect module, wait a minimum of 10 minutes and plug it in again.

  • If this issue persists, please contact Nureva support.

Power cycle the connect module

Unplug the AC power adapter cable from the port on the back of the connect module. Wait a minimum of 10 minutes before plugging it back in.

Connect module rear view - AC power

Prevent overheating

  • Do not block the vents on the top, bottom or back of the connect module.

  • Ensure adequate space between all vents and other objects (a minimum of 2" or 5 cm) to promote airflow and cooling and to keep the circuits from overheating.

  • Avoid locations where ambient air reaches temperatures greater than 40° C.

  • Avoid installing the connect module in a confined space.

  • Avoid rack mounting the device.

  • Avoid installing the connect module close to other devices that generate heat.

Connect module overheating prevention diagram

Vents require a minimum of 2" (5 cm) clearance for airflow around the device to avoid overheating.