Compatibility analysis — Nureva HDL200 and Poly G7500

Nureva has determined that the Poly G7500 system will work with the Nureva^® HDL200 when configured as shown in this article.

Before starting

• Set up the HDL200 system by following the steps in the get started guide:

  Get started with the HDL200 system

• Ensure the Poly G7500 is using firmware version 4.3.0-406189 or later.

• Complete setting up the Poly G7500 using the setup instructions.

  Poly G7500 support

On the Poly G7500

1. Connect the USB-B to USB-A cable from the HDL200 to a USB-A port on the G7500.

2. Log in to the Poly G7500 dashboard.

3. Go to Audio/Video.

4. Select Audio.

   • Select General Audio Settings.

   • Select the Enable USB Audio checkbox.

5. Return to General Audio Settings.

6. Go to NoiseBlockAI Options.

   • Select NoiseBlockAI v2.

7. A green notification will confirm that the settings have automatically been saved.

8. Log out of the Poly G7500 dashboard.

Mute function

When muting the microphones for the Nureva audio system, there will be some differences in functionality between this integration and a standard installation. With a G7500 integration, note the following:

• Nureva remote — The microphones are muted but the LCD screen status does not change. The conferencing platform shows the microphones as muted.

• G7500 remote — The microphones are muted but the LCD screen status does not change. The conferencing platform shows the microphones as muted.

• Microsoft^® Teams Room — The microphones are muted but the LCD screen status does not change. Teams will display the microphones as muted.

• Zoom Room — The microphones are muted but the LCD screen status does not change. Zoom will display the microphones as muted.

Volume control

When changing the volume for the HDL200, the status on the LCD screen does not reflect the volume up or volume down sequences that happen with a standard installation. However, the volume does change as instructed.

Additional resources

Need help with setting up the Poly G7500 for the first time? Poly provides comprehensive resources with detailed instructions for a successful setup.