Device enrollment stalled with Nureva® Console cloud

For HDL200, HDL300, Dual HDL300 systems
Last Updated: August 6th, 2021

If you are enrolling a device into Nureva Console cloud, and the enrollment has stalled, follow the steps below.

Once you have signed in, use these steps to remove the device from Console cloud: 

  • Choose Devices 

  • Locate the device that you were enrolling from the list and select the three-dot menu

  • From the three-dot menu select remove device

Once these steps are completed, your device is ready to be enrolled.  If you would like more information about enrolling a device, additional information is available from the "How to generate an enrollment code with Nureva Console client" article.

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