Optimize HDL410 system settings

Nureva® Console with Windows® 10 or macOS®
Last Updated: November 28th, 2022

Windows

Learn how to optimize the HDL410 system's settings for your organization's unique space.

 Before you start:

  • Nureva Console is used to manage the HDL410 system's features and settings
  • Log into your Nureva Console cloud account
  • Additional setup information is available at Getting started with your HDL410 system
  • All device settings can be adjusted back to the system defaults at any time
  • It is recommended to adjust device settings while on a test call

Set HDL410 as your default audio device

Follow these steps to set up the HDL410 system as the default audio device.
  • Locate and click on the speaker icon in the bottom right corner of the desktop
  • Right-click Sounds
  • The Windows sound settings window will open

In Windows sound settings

  • Select the Playback tab
    • Select Echo Cancelling Speakerphone (Nureva audio)
    • Locate and open the drop-down menu at the bottom of the panel
    • Choose Set as the Default Communication device
    • Select Echo Cancelling Speakerphone (Nureva audio)
    • Open the drop-down menu again
    • Choose Set as the Default device
  • Select the Recording tab
    • Locate and open the drop-down menu at the bottom of the panel
    • Choose Set as the Default Communication device
    • Select Echo Cancelling Speakerphone (Nureva audio)
    • Open the drop-down menu again
    • Choose Set as the Default device

Once the sound settings have been set to the HDL410, close the sound settings window and return to the Nureva Console cloud application.

Microphone

From Nureva Console cloud, configure the microphone system to be mono input or stereo input.
  • Mono (Default)
    • Captures in-room audio as a single source
    • Mono is the recommended setting
  • Stereo
    • Captures in-room audio as left and right sources
    • Remote participants using headsets may be able to determine the approximate position of in-room participants while they speak
Show troubleshooting

Turning on Show troubleshooting opens a microphone gain adjustment. This gain adjustment is for use when all other adjustments have not improved the microphone level heard by remote participants. Learn more about using the microphone gain setting for advanced troubleshooting.

Speakers

Nureva Console offers two pre-sets for treble and bass output. If additional adjustments are required, select Custom to adjust the treble and the bass individually.

  • Meeting room (Default)
  • Classroom
  • Custom (Treble and bass sliders are available)

 Adjusting the treble and bass can affect echo-cancellation performance. It is recommended to adjust these settings while on a test call.


Using the Play sound test button will play a series of tones through the HDL410's speakers, confirming that the speakers are functioning.

See our How can I test my Nureva audio conferencing system's speakers and microphones? article to further test or debug the speakers.

Audio processing

The HDL410 continuously auto-calibrates for optimal audio quality. These settings are available through Nureva Console cloud and should be adjusted only if you are experiencing problems.

Echo reduction

Select a lower setting if remote users hear voices in the room cutting out while speaking. If remote users can hear their own voices echo, select a higher setting.

  • Low
  • Medium (Recommended)
  • High

Noise reduction

Select a lower setting if remote users hear voices in the room cutting out. If remote users hear background noises such as HVAC or fans, select a higher setting.

  • Low
  • Medium (Recommended)
  • High

Recalibrate

Initiate the Recalibrate when the room has changed significantly to quickly optimize the audio performance of the Nureva audio conferencing system. More information about system calibration is available here.

Auxiliary ports

Aux in
Connect auxiliary input source to be output through the HDL410 system's speakers. The signals from the aux in port will get mixed with any signals from a USB audio source.


Aux out

Select an auxiliary output mode for interoperability with other audio systems.

  • Mic level (Echo-cancelled microphone output at mic level)
    • Used for recorders and mixers
  • Line level (Default echo-cancelled microphone output at line level)
    • Used for external devices
  • Speaker out (Speaker output at line level )
    • Used for external speakers
  • Mixed-signal (Mixed microphone and speaker signals at line level)
    • Used for hearing aid transmitters

Sleep mode

This allows the system to go into power-saving mode and is defaulted to enabled.

  Disable sleep mode if your system is connected using any auxiliary ports.

Delete

macOS

Learn how to optimize the HDL410 system's settings for your organization's unique space.

 Before you start:

  • Nureva Console is used to manage the HDL410 system's features and settings
  • Log into your Nureva Console cloud account
  • Additional setup information is available at Getting started with your HDL410 system
  • All device settings can be adjusted back to the system defaults at any time
  • It is recommended to adjust device settings while on a test call

Set HDL410 as your default audio device

Follow these steps to set up the HDL410 system as the default audio device.


In the computer's sound settings

  • Click on the Apple® icon in the top left corner of the desktop
  • Select System Preferences
  • Select Sound
  • Choose the Output tab
    • Select Nureva audio
  • Choose the Input tab
    • Select Nureva Audio


Once the sound settings have been set to the HDL410, return to the Nureva Console application.

Microphone

From Nureva Console cloud, configure the microphone system to be mono input or stereo input.
  • Mono (Default)
    • Captures in-room audio as a single source
    • Mono is the recommended setting
  • Stereo
    • Captures in-room audio as left and right sources
    • Remote participants using headsets may be able to determine the approximate position of in-room participants while they speak
Show troubleshooting

Turning on Show troubleshooting opens a microphone gain adjustment. This gain adjustment is for use when all other adjustments have not improved the microphone level heard by remote participants. Learn more about using the microphone gain setting for advanced troubleshooting.

Speakers

Nureva Console cloud offers two pre-sets for treble and bass output. If additional adjustment is required, select Custom to adjust the treble and the bass individually.

  • Meeting room (Default)
  • Classroom
  • Custom (Treble and bass sliders are available)

At this time the pre-sets are not available in the desktop client version of Nureva Console.

 Adjusting the treble and bass can affect echo-cancellation performance. It is recommended to adjust these settings while on a test call.

Using the Play sound test button will play a series of tones through the HDL410 system's speakers, confirming that the speakers are functioning.
See our "How can I test my Nureva audio conferencing system's speakers and microphones" article to further test or debug the speakers.

Audio processing

The HDL410 continuously auto-calibrates for optimal audio quality. Adjust these audio processing settings only if you are experiencing problems.

Echo reduction

Select a lower setting if remote users hear voices in the room cutting out while speaking. If remote users can hear their own voices echo, select a higher setting.

  • Low
  • Medium (Default)
  • High

Noise reduction

Select a lower setting if remote users hear voices in the room cutting out. If remote users hear background noises such as HVAC or fans, select a higher setting.

  • Low
  • Medium (Default)
  • High

Recalibrate

Initiate the Recalibrate when the room has changed significantly to quickly optimize the audio performance of the Nureva audio conferencing system. More information about system calibration is available here.

Auxiliary ports

Aux in 
Connect auxiliary input source to be output through the HDL410 system's speakers. The signals from the auxiliary in port will get mixed with any signals from a USB audio source.
 

Aux out

Select an auxiliary output mode for interoperability with other audio systems.

  • Mic level (Echo-cancelled microphone output at mic level) 
    • Used for recorders and mixers
  • Line level (Default echo-cancelled microphone output at line level) 
    • Used for external devices
  • Speaker out (Speaker output at line level ) 
    • Used for external speakers
  • Mixed-signal (Mixed microphone and speaker signals at line level) 
    • Used for hearing aid transmitters

Sleep mode

This allows the system to go into power-saving mode and is defaulted to enabled.

  Disable sleep mode if your system is connected using any auxiliary ports.

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