Including Zoom Rooms, Microsoft® Teams, Cisco WebEx™, GoToMeeting™, Fuze Rooms, Lifesize®, RingCentral®.
Yes, the HDL300 system can be configured to work with your audio conferencing software using the settings below.
Setting your default device
Before you start a conference call, make sure your HDL300 system is set as your default audio device. If it's not set as your default device, the system might try to use the speaker or microphone from another device, which can result in poor audio input and output.
Keep in mind that when you change either the microphone or the speaker volume within Nureva Room Manager, the microphone or the speaker volume settings in your Windows system settings will change as well.
However, if you adjust the speaker or microphone volume in your audio conferencing software, the settings in your Windows system settings or Nureva Room Manager will probably not change. This inconsistency might make it difficult for you to get your HDL300 system to an optimal input or output volume. For example, if the Room Manager volume is set to 50%, and Skype® For Business' audio output is set to 50%, then users will only hear 25% of the system's volume capacity.
We recommend setting, and leaving, your audio conferencing software to a volume of approximately 80%. Then, when you need to change the system's input or output volume, adjust it using the Nureva Room Manager settings.
You will now be able to use your HDL300 system with the Zoom Rooms application.
The volume settings in Microsoft Teams can be found by clicking the gear icon when you're in a call. Set the audio devices to "HDL300," and the speaker and microphone to "Echo Cancelling Speakerphone (HDL300)."
You will now be able to use your HDL300 system with the Microsoft Teams application.
The volume settings in WebEx are located in the computer audio settings viewed by clicking the More Options button.
You will now be able to use your HDL300 system with the Cisco WebEx application.
The audio settings in GoToMeeting are located in Preferences, under the Audio section.
You will now be able to use your HDL300 system with the GoToMeeting application.
Adjusting Speaker volume settings
After starting your GoToMeeting you can adjust the microphone and speaker settings. From the GoToMeeting window, complete these steps.
From the Sound Check window, you are able to adjust the speaker volume.
Microphone volume settings cannot be adjusted from GoToMeeting. Any adjustments to microphone volume settings can be made in Nureva Room Manager and Windows Audio settings.
The volume settings in Lifesize software are located in Profile → Settings → Audio/Video. Under both Microphone and Speakers pull-downs, set the HDL300 system as the default device.
You will now be able to use your HDL300 system with the Lifesize video conferencing software.
The volume settings are located in RingCentral's Settings
You will now be able to use your HDL300 system with RingCentral meetings.
The volume settings in Fuze are located in Profile Settings → Audio/Video.
You will now be able to use your HDL300 system with the Fuze application.
Last updated: March 31, 2020