How to start up with Nureva® Console client and enroll a Nureva audio conferencing system

Nureva Console with Windows® 10 or macOS®
Last Updated: August 10th, 2022

Windows 10

Nureva Console client is an application installed on a computer to manage your Nureva audio conferencing system. The app provides system configuration steps and options, and it also detects when firmware and software updates are available. 

NOTE: The examples below are applicable to HDL200, HDL300, and Dual HDL300 systems.

Download and install Nureva Console client

  1. Download  Nureva Console client
  2. Launch Nureva Console Client installer
  3. Follow the steps to complete the installation


Launch Console client

  • Launch Nureva Console client
    • All Nureva audio systems will be automatically detected by Nureva Console client.
NOTE: If the system is not detected, check the USB connection to the computer as well as the power connection. Additional information about connecting devices to Nureva Console. 

Set Nureva audio system as the default device

To ensure the Nureva audio device is ready for conference calls it must be set as the default audio input and output device within sound settings.

  • Choose Open sound settings to open the Windows sound settings

  • In Windows sound settings
    Select the Playback tab
    • Select HDL200 or HDL300 (Echo Cancelling Speakerphone)
    • Using the drop-down menu at the bottom of the panel, choose Set as Default Communication device
    • Select HDL200 or HDL300 (Echo Cancelling Speakerphone)
    • Using the drop-down menu at the bottom of the panel, choose Set as Default device
  • In Windows sound settings
    Select the Recording tab
    • Select HDL200 or HDL300 (Echo Cancelling Speakerphone)
    • Using the drop-down menu at the bottom of the panel, choose Set as Default Communication device
    • Select HDL200 or HDL300 (Echo Cancelling Speakerphone)
    • Using the drop-down menu at the bottom of the panel, choose Set as Default device
  • Once the sound settings have been set to the Nureva audio device, as shown above, return to the Nureva Console client application
    • Click Next

Enabling remote management

To begin, select Enable remote management at the bottom of the window.


Step 1:  Select Create account and complete the steps for account creation in Nureva Console cloud using your internet browser

  • Enter an email address to be used for the account sign-in, then watch for the verification email in the inbox
  • Verify the email address by pressing the "Verify" link in the email
  • Sign in using the email address and password used for setup
  • Complete the remaining setup steps
    • Enter a first name and last name
    • Create a password
    • Select a security question and enter the answer
    • Agree to the Nureva terms of use
    • Opt-in or opt-out of email notifications
  • Click on Create account

NOTE: Please DO NOT close Nureva Console client as it is needed to complete an enrollment

NOTE: If you have enhanced internet security, please approve the URLs from this list

Step 2: Choose "Enroll device" in Nureva Console cloud from your browser

Step 3: Choose "Generate enrollment code" in Nureva Console client

NOTE: If the client window has been closed, relaunch it following the setup, then click "Generate enrollment code"

Step 4: Select Copy and paste the enrollment code into the "Enter code" box in Nureva Console cloud and click Next

  • Select Allow from the pup-up in your browser to continue with device enrollment

Enter some additional device details such as the room name and tags to help you identify your device within your organization. 

Example room name:  CA-Boardroom-1

Example tags: HDL200, Wall mounted, Floor 1, Room 502, 65"Display

  • Click Save

The audio device should now appear in the device list, as shown below.

macOS

Nureva Console client is an application installed on a computer to manage your Nureva audio conferencing system. The app provides system configuration steps and options, and it also detects when firmware and software updates are available. 

NOTE: The examples below are applicable to HDL200, HDL300, and Dual HDL300 systems.

Download and install Nureva Console client

  1. Download  Nureva Console client
  2. Launch the Nureva Console Client PKG file to install
  3. Follow the steps to complete the installation

Launch Console client

  • Launch Nureva Console client
    • All Nureva audio systems will be automatically detected by Nureva Console client.


NOTE: If the system is not detected, check the USB connection to the computer as well as the power connection. Additional information about connecting devices to Nureva Console.

  • Select Continue

Set Nureva audio system as the default device

To ensure the Nureva audio device is ready for conference calls it must be set as the default audio device for both output and input tabs of the computer sound settings.

  • Choose Open sound settings to open the computer sound settings


  • In the sound settings
    Select the Output tab
    • Select HDL200 or HDL300 (Echo Cancelling Speakerphone)
  • In the sound settings
    Select the Input tab
    • Select HDL200 or HDL300 (Echo Cancelling Speakerphone)
  • Once the sound settings have been set to the Nureva audio device, as shown above, return to the Nureva Console client application
    • Click "Next"

Enabling remote management

To begin, select "Enable remote management" at the bottom of the window.

Step 1:  Select Create account and complete the steps for account creation in Nureva Console cloud using your internet browser

  • Enter an email address to be used for the account sign-in, then watch for the verification email in the inbox
  • Verify the email address by pressing the "Verify" link in the email
  • Sign in using the email address and password used for setup
  • Complete the remaining setup steps
    • Enter a first name and last name
    • Create a password
    • Select a security question and enter the answer
    • Agree to the Nureva terms of use
    • Opt-in or opt-out of email notifications
  • Click on Create account

NOTE: Please DO NOT close Nureva Console client as it is needed to complete an enrollment

NOTE: If you have enhanced internet security, please approve the URLs from this list

Step 2: Choose "Enroll device" in Nureva Console cloud from your browser

Step 3: Choose "Generate enrollment code" in Nureva Console client


NOTE: If the client window has been closed, relaunch it following the setup, then click Generate enrollment code

Step 4: Select Copy and paste the enrollment code into the "Enter code" box in Nureva Console cloud and click Next


  • Select Allow from the pup-up in your browser to continue with device enrollment

Enter some additional device details such as the room name and tags to help you identify your device within your organization. 

Example room name:  CA-Boardroom-1

Example tags: HDL200, Wall mounted, Floor 1, Room 502, 65"Display

  • Click Save

The audio device should now appear in the device list, as shown below.


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