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FAQs

  1. How to generate an enrollment code with Nureva® Console client

    HDL200, HDL300, and DUAL HDL300 systems

  2. Can the HDL300 integrate with audio and video systems with non-USB connections?

    Information about HDL300 system's 3.5mm aux in and aux out ports

  3. Can more than one HDL300 system be installed to cover a larger space?

  4. How close to the ceiling can I mount the HDL300 system?

    Considerations for placing the system near the ceiling

  5. Does the system need to be recalibrated if it is moved to another room?

  6. Can I use a USB extender with the HDL300?

  7. What certifications do the Nureva® audio products have?

    HDL200 and HDL300 systems

  8. What do the LEDs on the HDL300 connect module mean?

  9. Where should I mount the HDL300 microphone and speaker bars to maximize coverage?

  10. Do I need to download firmware as part of the Dual HDL300 installation?

  11. Do I have to change any configurations on the HDL300 to enable “Dual” mode?

  12. Does the Dual HDL300 system play monaural or stereophonic sound?

  13. Where can I find my HDL300 serial number?

  14. Can I control the HDL300 speaker bars independently?

  15. What happens if one of the HDL300 speaker bars is disconnected?

  16. How can I calibrate external speakers with the HDL300 system?

  17. What are the HDL300 system's RJ-45 connectors for?

  18. What's the HDL300 system's USB port for?

  19. Does the HDL300 system support bring your own device options?

  20. Does the HDL300 system support session initiation protocol (SIP) software?

  21. What kind of auxiliary jacks are compatible with the HDL300 system?

    Nureva® Console

  22. Which devices can I use with HDL300's "mixed signal" mode?

  23. How can I test my Nureva® audio conferencing system's speakers and microphone?

    HDL200, HDL300, Dual HDL300 systems

  24. Can I use a different power adapter for the HDL300 system?

  25. Can I switch between a single HDL300 and Dual HDL300 system?

    How to combine and divide two HDL300 systems for use in configurable spaces

  26. How does the autocalibration sound mask work?

    HDL200, HDL300 and Dual HDL300 systems

  27. Can I install the HDL300 system on a stand?

    Instructions for constructing and using the HDL300 mobile stand for demos, tests and trade shows.

  28. Can I use an Ethernet router or switch with my HDL300 system?

  29. What do the LEDs on the HDL300 microphone and speaker bar mean?

  30. Is USB-C compatible with the HDL200, HDL300, and Dual HDL300 systems?

    Including recommended cable and adapters

  31. Onboarding your HDL300 system

    Resources, tips and FAQs for using an HDL300 or Dual HDL300 system

  32. How to adjust sleep mode for HDL300 and Dual HDL300 systems

    Nureva Console client

  33. How to clean and disinfect your Nureva® audio conferencing system

    HDL200, HDL300, Dual HDL300 systems

  34. HDL300 and Dual HDL300 system technical requirements

    The operating system and driver requirements

  35. Does the HDL300 system support external speakers?

    When using Nureva® Console

  36. Using the auxiliary ports on the HDL300 system

    Nureva® Console

  37. Nureva® HDL300 Windows® Update Firmware Driver - FAQ's

    Nureva Console and Windows 10 operating system

  38. Update HDL300 and Dual HDL300 firmware

    Nureva® Console with Windows® 10 or macOS®

  39. Which environment is best for the optimal performance of Nureva® audio conferencing systems?

    HDL200, HDL300, and Dual HDL300 systems

  40. AutoCad files for Nureva® conferencing systems

    HDL200, HDL300, Dual HDL300 systems and CV30 camera

  41. Voice Amplification Mode

    When using Nureva® Console with an HDL300 or Dual HDL300 system

  42. Voice Amplification Mode FAQs

    Feature available for HDL300 and Dual HDL300 systems with Nureva® Console cloud

  43. Set up the Shure® BLX14/P31 wireless headset system with an HDL300 or Dual HDL300 system

    For use with Voice Amplification Mode in Nureva® Console

  44. Set up the Sennheiser XSW 1-ME3 wireless headset system with an HDL300 or Dual HDL300 system

    For use with Voice Amplification Mode in Nureva® Console

  45. Can different ethernet cables be used with the HDL300 or Dual HDL300 systems?

    Stock cable specifications and replacement cable recommendations

  46. Set up a wireless headset or ear set microphone with an HDL300 or Dual HDL300 system

    For use with Voice Amplification Mode in Nureva® Console

  47. Using multiple wireless microphones with Voice Amplification Mode

    HDL300 or Dual HDL300 systems and Nureva® Console

  48. Are the cables provided with Nureva® conferencing systems plenum-rated?

    HDL200, HDL300, Dual HDL300, CV30 camera

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