---
title: "Direct connections with the Nureva App | Nureva support"
slug: "using-direct-ethernet-connection-with-nureva-app"
description: "By connecting an Ethernet cable from a system’s connect module to a tablet, mobile phone or computer, a direct connection to the app is available as an alternative to accessing it over a local area network (LAN)."
tags: ["Connect module", "Device connection", "Ethernet", "HDL310 system", "HDL410 system", "Nureva App"]
updated: 2026-05-11T22:27:38Z
published: 2026-05-11T22:27:38Z
canonical: "support.nureva.com/using-direct-ethernet-connection-with-nureva-app"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.nureva.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Direct Ethernet connections with the Nureva App for HDL310 and HDL410 systems

The Nureva® App is a web-based companion app designed to enhance the setup and configuration of HDL310 and HDL410 systems, as well as manage a comprehensive range of audio device settings

[Get started with the Nureva App](https://support.nureva.com/docs/get-started-with-the-nureva-app)

---

By connecting an Ethernet cable from a system’s connect module to a tablet, mobile phone or computer, a direct connection to the app is available as an alternative to accessing it over a local area network (LAN).

The first time the Nureva App is accessed, a browser warning may state: “Your connection to this site is not secure.” This warning appears because the Nureva audio device is protected by a self-signed certificate that is unique to Nureva devices and unknown to the browser. This warning no longer appears after the certificate has been recognized by the browser.

> [!NOTE]
> ### Before starting
> 
> Device enrollment code
> 
> When connecting to the app for the first time, the device enrollment code is needed. There are two ways to find the enrollment code:
> 
> 1. The enrollment code is found in the Nureva Console device dashboard, under the **Hardware and networking** section.
> 2. The enrollment code can also be found on the bottom of the connect module.
> 
> Items needed
> 
> - Tablet, mobile phone or computer and Ethernet cable.
>   - If an Ethernet port is not included with the device, a USB to Ethernet adapter is needed.
>   - Some mobile devices require a powered USB to Ethernet adapter.
> - An HDL310 or HDL410 system.
>   - The app is accessible with only the connect module, but some features require a full system to be connected.

## Steps to connect

1. Connect the Ethernet cable to the network port on the connect module.
2. Plug the Ethernet cable into the tablet, mobile phone or computer.
3. Open a supported browser and enter the IP address.
  - Chrome™ and Safari® browsers are supported.
  - Use **169.254.254.254** if a static IP address has not been set.
4. Enter the enrollment code if prompted.
  - If a password has been set, use this instead of the enrollment code.
5. Click **Continue** and the Nureva App home page will open.

![Network port on a Pro series connect module.](https://cdn.document360.io/1ff82979-b9bd-4d03-9c0e-683bae60b79a/Images/Documentation/cm2.back.network.09.12.24.jpg)

## LAN permission *—* iOS and iPadOS

When you first go to the *Connect to device* page in the iOS and iPadOS versions of the Nureva App, a permission pop-up window will be shown requesting access to the local network.

- **If permission is granted:** Proceed to enter the IP address and connect to the Nureva audio device.
- **If permission is not granted:** After entering the IP address and trying to connect, an error message will appear. This message includes a link that directs you to the iOS settings, where you can enable local network access.