Using audio conferencing presets — Nureva App

The Nureva^® App is a web-based companion app designed to enhance the setup and configuration of HDL310 and HDL410 systems, as well as manage a comprehensive range of audio device settings.

Audio conferencing presets

Audio conferencing presets in the Nureva app provide a convenient way to choose the optimal settings for Microsoft^® Teams Rooms and Zoom Rooms. When launching the app for the first time, the audio conferencing preset will be Microsoft Teams, the default setting.

If the settings already match Microsoft Teams, the button to apply the Microsoft Teams settings will not be available. If the settings already match Zoom Rooms, the button to apply the Zoom Rooms settings will not be available. Both buttons will be available if the settings don’t match Microsoft Teams or Zoom Rooms.

Microsoft Teams Rooms

Applying the recommended settings for Microsoft Teams Rooms will make the following settings adjustments:

• Microphone volume gain to 0 dB

• Bass to 16

• Treble to 90

• Echo reduction to medium

• Noise reduction to medium

Zoom Rooms

Applying the recommended settings for Zoom Rooms will make the following settings adjustments:

• Microphone volume gain of +6 dB

• Bass to 50

• Treble to 90

• Echo reduction to medium

• Noise reduction to medium

Opening the app

The Nureva App can be opened and used on a computer or mobile device that has a supported browser installed. Currently, the Chrome™ and Safari^® browsers are supported.

The app can be accessed over a local area network with a browser and the Nureva device's IP address. Alternatively, a direct connection to the app is available by connecting an Ethernet cable from the system’s connect module to a tablet, mobile phone, or computer.

Using a direct Ethernet connection with the Nureva App

Important

The first time the Nureva App is accessed a browser warning may state: “Your connection to this site is not secure.” This warning appears because the Nureva audio device is protected by a self-signed certificate that is unique to Nureva devices and unknown to the browser. There are two options for proceeding to the Nureva App.

1. Verify that the IP address is correct and select the browser option to proceed to the Nureva App.

2. Connect the computer directly to the Nureva audio device using an Ethernet cable and use the link-local address (169.254.254.254) to proceed to the Nureva App.

Using the app

1. Open a browser and enter the device IP address into the search bar.

2. When prompted for a password, enter the HDL310 or HDL410 enrollment code and click Continue.

3. The Nureva App home page will open.

4. Open the Settings menu.

5. Select Audio conferencing.

6. Press Apply for the Microsoft Teams or Zoom Rooms setting.

7. Confirm the setting choice by pressing Apply.

Back to Settings returns the app to the main Nureva App home page.

Troubleshooting

Nureva App does not load

If the Nureva App does not load in the browser, check the following:

• Is the correct IP address being used to access the app?

• Are the computer and the Nureva device on the same LAN? The app will not launch if the Nureva device and computer are on different networks.

• Has the HDL310 or HDL410 system been connected to the internet for a minimum of 6 hours? This will allow the device to complete component updates. Internet access is required only to update the device.