Setting a device IP address with the Nureva App
    • 21 Apr 2025
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    Setting a device IP address with the Nureva App

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    Article summary

    The Nureva® App is a web-based companion app designed to enhance the setup and configuration of HDL310 and HDL410 systems, as well as manage a comprehensive range of audio device settings.

    The Nureva App is available from the Apple® App Store (iOS, iPadOS®), Google Play (Android™) and through a web browser by using the IP address for a Nureva Pro series device.

    Get started with the Nureva App

    Setting a static IP address

    1. Open the Nureva App using a browser, iPhone®, iPad®, or Android mobile device.

    2. Connect to the app by entering the HDL310 or HDL410’s IP address and enrollment code, then select Continue.

      • If the enrollment code has been replaced with a password, enter the password.

    3. The app will advance to the Nureva App home page.

    4. Open Settings and select Network.

      • On the Network page, the network information — including the Nureva device IP address — is available.

    5. In the drop-down menu, change the setting to Static.

      • Four fields are available — IP address, subnet mask, gateway and DNS.

    6. Enter the new IP address, subnet mask, gateway and DNS.

      • Multiple DNS entries can be used provided that commas separate them.

    7. Press Apply at the bottom of the page.

      • A pop-up window will appear for confirmation.

      • The app will reload the page using the new IP address.

    8. Enter the device password to return to the Nureva App home page.

    Important: Nureva recommends setting a private device IP address and ensuring all fields are on the same subnet to maintain access to the Nureva device.

    Setting a dynamic IP address

    If a static IP address has been set up for an HDL310 or HDL410 system, the setting can be returned to a dynamic IP address.

    1. Open the Nureva App using a browser, iPhone®, iPad®, or Android mobile device.

    2. Connect to the app by entering the HDL310 or HDL410’s IP address and enrollment code, then select Continue.

      • If the enrollment code has been replaced with a password, enter the password.

    3. The app will advance to the Nureva App home page.

    4. Open Settings and select Network.

      • On the Network page, the network information — including the Nureva device IP address — is available.

    5. In the drop-down menu, change the setting to Automatic (DHCP).

    6. Press Apply at the bottom of the page.

      • A pop-up window will appear for confirmation.

    7. After confirming the change, the Nureva App will lose connection with the Nureva device.

    8. Find the new IP address to reenter the app.

    Important: Resetting the Nureva device will set a new dynamic IP address and return some device settings back to default.

    Static IP address page

    Dynamic IP address page

    Nureva App - static IP address page

    Nureva App - Automatic IP address (DHCP) page


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