---
title: "Reset HDL310 and HDL410 passwords - Nureva App | Nureva support"
slug: "reset-hdl310-hdl410-passwords-nureva-app"
description: "Reset a Nureva App password or replace the device enrollment code with a password. Step-by-step instructions for managing app access credentials."
tags: ["Configuration", "Device management", "HDL310 system", "HDL410 system", "Nureva App", "Password"]
updated: 2026-08-18T18:13:58Z
published: 2026-08-18T18:13:58Z
canonical: "support.nureva.com/reset-hdl310-hdl410-passwords-nureva-app"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.nureva.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Reset HDL310 and HDL410 passwords with the Nureva App

The Nureva® App helps you set up and configure Nureva conferencing systems, as well as manage a comprehensive range of audio device settings. To use the app, the device enrollment code (default) or a password (optional) is needed. A password can be used to replace the enrollment code.

**Compatible products**: HDL310 and HDL410 systems.

The Nureva App can also store a separate password used for third-party API (application programming interface — a way for two different systems to connect and share data) integrations set up with the HDL system.

[Setting third-party API integration password with Nureva App](https://support.nureva.com/docs/setting-third-party-api-integration-password)

## Resetting the device password

1. Open the Nureva App and go to **Settings**.
2. Select **Device password**.
3. Enter the new password in the **Password** field.
4. Reenter the new password in the **Confirm password** field.
5. Complete the password change by pressing **Apply**.

Clicking **Home** returns the app to the main dashboard.

## Password requirements

The Nureva App and the device do not have password requirements. Setting a strong password with the following guidelines is suggested:

- Comprise at least 10 characters.
- Include at least one lowercase and one uppercase letter.
- Include numbers and symbols.

## Forgotten passwords

If the device password is forgotten, it can be reset by pressing the reset button on the back of the connect module. This restores the device password to the default enrollment code, found on the bottom of the connect module.

## Additional resources

[Get started with the Nureva App](https://support.nureva.com/docs/get-started-with-the-nureva-app)

[Nureva App user guide](https://support.nureva.com/docs/nureva-app-online-user-guide)