---
title: "How to power cycle the Dual HDL300 system"
slug: "how-to-power-cycle-the-dual-hdl300-system"
description: "Power cycling a Nureva audio system is a great first step in troubleshooting."
tags: ["Troubleshooting", "Dual HDL300 system", "Connect module"]
updated: 2024-04-14T02:47:48Z
published: 2024-04-14T02:47:48Z
canonical: "support.nureva.com/how-to-power-cycle-the-dual-hdl300-system"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.nureva.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to power cycle the Dual HDL300 system

Power cycling a Nureva® audio system is a great first step in troubleshooting. To complete a power cycle, follow the steps below.

## Power cycle the microphone and speaker bar

Unplug both Ethernet cables from the RJ45 ports on the back of the connect module and then plug them back in.

![dual_hdl300_cm_rj45_power_04.24 (large)](https://cdn.document360.io/1ff82979-b9bd-4d03-9c0e-683bae60b79a/Images/Documentation/dual_hdl300_cm_rj45_power_04.24%20(large).jpg)

## Power cycle the whole system

Unplug the AC power adapter cable from the port on the back of the connect module. Wait about 10 seconds before plugging it back in.

![dual_hdl300_cm_back_power_04.24 (large)](https://cdn.document360.io/1ff82979-b9bd-4d03-9c0e-683bae60b79a/Images/Documentation/dual_hdl300_cm_back_power_04.24%20(large).jpg)