How to power cycle the HDL310 system
    • 18 Apr 2024
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    How to power cycle the HDL310 system

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    Article summary

    Power cycling a Nureva® audio system is a great first step in troubleshooting. To complete a power cycle, follow the steps below.

    Power cycle the microphone and speaker bar

    Unplug the Ethernet cable from the RJ45 port on the back of the connect module and then plug it back in.

    cm2.back.rj45ports_04.24

    Power cycle the whole system

    Unplug the AC power adapter cable from the port on the back of the connect module. Wait about 10 seconds before plugging it back in.

    Connect module rear view

    Overheating warning

    Indicator

    Description

    Overheating warning status light

    Solid red: The connect module has overheated and needs to be shut down.

    • Unplug the connect module, wait a minimum of 10 minutes and then plug it in again.

    • If this issue persists, please contact Nureva support.

    Power cycle the connect module

    Unplug the AC power adapter cable from the port on the back of the connect module. Wait a minimum of 10 minutes before plugging it back in.

    Prevent overheating

    • Do not block the vents on the top, bottom or back of the connect module.

    • Ensure adequate space between all vents and other objects (a minimum of 2" or 5 cm) to promote airflow and cooling and to keep the circuits from overheating.

    • Avoid locations where ambient air reaches temperatures greater than 40° C.

    • Avoid installing the connect module in a confined space.

    • Avoid rack mounting the device.

    • Avoid installing the connect module close to other devices that generate heat.

    Preventing overheating diagram

    The connect module requires a minimum of 2" (5 cm) clearance for airflow around the vents to avoid overheating.


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