Optimize the HDL310 system settings
- 15 Apr 2025
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Optimize the HDL310 system settings
- Updated on 15 Apr 2025
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Learn how to optimize the HDL310 system settings for your organization’s unique space. The system’s features and settings are managed using the Nureva® App and Nureva Console. It’s recommended that device settings are adjusted during a test call for optimizing performance. All device settings can be returned to the system defaults at any time.
Before starting
Set the HDL310 system as the default audio device.
Set up the Nureva App or Nureva Console to manage the Nureva system.
Nureva App
Update
The update button will become available when an update is available for the HDL310 system.
Disconnect
Disconnects the Nureva App from the HDL310 system.
Settings
In Settings, adjustments can be made and the following features enabled.
Setting | Description |
|---|---|
Audio conferencing | Apply recommended settings for Microsoft® Teams Rooms or Zoom Rooms. |
Configure the microphone pick up for mono input or stereo input as well as adjust the microphone gain. | |
Audio processing | |
Choose a speaker output setting for your listening environment. | |
Enable a pre-trained AI algorithm that differentiates between the human voice and other background sounds to improve camera switching. | |
Inputs/outputs
In the Inputs/outputs section, you can adjust the auxiliary port, Adaptive Voice Amplification, camera tracking and USB port settings.
Setting | Description |
|---|---|
Auxiliary ports | Configure aux-in and aux-out settings. |
Connect a wireless headset microphone system to the Nureva connect module to amplify the presenter’s voice in the room. The Nureva device’s full-room audio pickup continues to ensure remote participants clearly hear all voices from the meeting room or classroom. | |
Local integrations | |
Select the USB speed that matches the host computer or device. |
Troubleshooting
The troubleshooting tools in the app help to diagnose and address problems with Nureva audio systems.
Setting | Description |
|---|---|
Network check | Confirm successful connection to all required services. |
Reset the Nureva device to the default audio settings. Any changes you may have made to the audio settings will be lost. | |
Restart device | Power cycle the Nureva device. The device cannot be used during the restart process, which takes up to 2 minutes. |
Download logs to share with your support technician to troubleshoot | |
Set up device
The Set up device feature guides you through device setup, including:
Installation
Device calibration
Device updates
Remote management
Device info
Under Device info is about the Nureva device, information including the MAC address, IP address and enrollment code for the connect module.
Nureva Console
Microphone
Configure the microphone pick up for mono input or stereo input as well as adjust the microphone gain.
Mono (default) | Stereo |
|---|---|
|
|
Speakers
Choose a speaker output setting for your listening environment. The available settings are determined by the firmware version installed on the device.
Firmware version 1.8 (or earlier) settings | Firmware version 1.9 (or later) settings |
|---|---|
|
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Dynamic boost maximizes the speaker output and enhances speech intelligibility.
Adjusting the treble and bass can affect echo-cancellation performance.
It’s recommended these settings are adjusted during a test call.
Audio processing
The HDL310 system continuously auto-calibrates for optimal audio quality. Audio processing settings are available in Nureva Console and they should be adjusted only if users are experiencing problems.
Echo reduction | Noise reduction |
|---|---|
Select a lower setting if remote users notice that voices in the room are cutting out. If remote users can hear their own voices echoing, select a higher setting.
| Select a lower setting if remote users notice that voices in the room are cutting out. If remote users hear background noises such as HVAC systems or fans, select a higher setting.
|
Calibrate
Initiate calibration when the room setup has changed significantly to quickly optimize the audio performance of a Nureva audio conferencing system.
Auxiliary ports
Aux in
Connect the auxiliary input source to be output through the HDL310 system’s speakers. The signals from the aux-in port will get mixed with any signals from a USB audio source.
Aux out
Select an auxiliary output mode for interoperability with other audio systems.
Mic level (echo-canceled microphone output at mic level)
Used for recorders and mixers
Line level (default echo-canceled microphone output at line level)
Used for external devices
Speaker out (speaker output at line level)
Used for external speakers
Mixed signal (mixed microphone and speaker signals at line level)
Used for hearing augmentation and lecture capture devices
Speaker reference
Used for acoustic tracking cameras requiring reference signals from in-room speakers
Adaptive Voice Amplification
Connect a wireless headset microphone system to the HDL310 to amplify the instructor's voice in the room. The HDL310's full-room audio pickup ensures that remote participants clearly hear all voices from the classroom.
Security
Disable the QR code access
A device setup tool is available in Nureva Console for HDL310 audio conferencing systems. Each connect module has a specific QR code. When QR code access is enabled, the device setup tool adjusts the device settings. The QR code access can be disabled to prevent access to the settings. Disabling the QR code will not limit access to the tool or the installation tips.
Integrations
Local integrations
Enable local integrations to allow the HDL310 to share sound location data with third-party systems for camera tracking and switching. Some third-party cameras will require the hostname and port number to be manually entered. This information is available in the local integrations dashboard below the toggle that enables integration. Buttons are available for copying and pasting the information into the camera software.
Recovery
Reset audio settings
If it is necessary to return the HDL310 system to its default audio settings, pressing the Reset button will restore the audio settings to their original default setup. The HDL310 must be online and connected to the Nureva Console cloud to be remotely reset. Remotely resetting the device is not available if it is offline.
Restart device
When restarting the HDL310 system is required, Pressing the Restart button will force the device to power cycle, turning the system off and then on again. To remotely restart the system, it must be online and connected to Nureva Console cloud. Remotely restarting the device is not available if the device is offline.
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