Optimize the HDL310 system settings
    • 24 Mar 2025
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    Optimize the HDL310 system settings

    • PDF

    Article summary

    Learn how to optimize the HDL310 system settings for your organization’s unique space. The system’s features and settings are managed using the Nureva® App and Nureva Console. It’s recommended that device settings are adjusted during a test call for optimizing performance. All device settings can be returned to the system defaults at any time.

    Before starting

    Microphone

    Configure the microphone system to be mono input or stereo input.

    Mono (default)

    Stereo

    • Captures in-room audio as a single source

    • Mono is the recommended setting

    • Captures in-room audio as left and right sources

    Speakers

    The Nureva App and Nureva Console offer options for setting the treble and bass outputs for HDL310 speakers. The available settings are determined by the firmware version installed on the device.

    Firmware version 1.8 (or earlier) settings

    Firmware version 1.9 (or later) settings

    • Meeting room (default)

    • Classroom

    • Custom

    • Dynamic boost

    • Default

    • Custom

    Adjusting the treble and bass can affect echo-cancellation performance. It’s recommended these settings are adjusted during a test call.

    Audio processing

    The HDL310 system continuously auto-calibrates for optimal audio quality. Audio processing settings are available in Nureva Console cloud and they should be adjusted only if users are experiencing problems.

    Echo reduction

    Noise reduction

    Select a lower setting if remote users notice that voices in the room are cutting out. If remote users can hear their own voices echoing, select a higher setting.

    • Low

    • Medium (recommended)

    • High

    Select a lower setting if remote users notice that voices in the room are cutting out. If remote users hear background noises such as HVAC systems or fans, select a higher setting.

    • Low

    • Medium (recommended)

    • High

    Calibrate

    Initiate recalibration when the room setup has changed significantly to quickly optimize the audio performance of a Nureva audio conferencing system.

    Explore system calibration

    Auxiliary ports

    Aux in

    Connect the auxiliary input source to be output through the HDL310 system’s speakers. The signals from the aux-in port will get mixed with any signals from a USB audio source.

    Aux out

    Select an auxiliary output mode for interoperability with other audio systems.

    • Mic level (echo-canceled microphone output at mic level)

      • Used for recorders and mixers

    • Line level (default echo-canceled microphone output at line level)

      • Used for external devices

    • Speaker out (speaker output at line level)

      • Used for external speakers

    • Mixed signal (mixed microphone and speaker signals at line level)

      • Used for hearing augmentation and lecture capture devices

    • Speaker reference

      • Used for acoustic tracking cameras requiring reference signals from in-room speakers

    Adaptive Voice Amplification

    Connect a wireless headset microphone system to the HDL310 to amplify the instructor's voice in the room. The HDL310's full-room audio pickup ensures that remote participants clearly hear all voices from the classroom.

    Security

    Disable the QR code access

    A device setup tool is available in Nureva Console for HDL310 audio conferencing systems. Each connect module has a specific QR code. When QR code access is enabled, the device setup tool adjusts the device settings. The QR code access can be disabled to prevent access to the settings. Disabling the QR code will not limit access to the tool or the installation tips.

    Integrations

    Local integrations

    Enable local integrations to allow the HDL310 to share sound location data with third-party systems for camera tracking and switching. Some third-party cameras will require the hostname and port number to be manually entered. This information is available in the local integrations dashboard below the toggle that enables integration. Buttons are available for copying and pasting the information into the camera software.

    Recovery

    Reset audio settings

    If it is necessary to return the HDL310 system to its default audio settings, pressing the Reset button will restore the audio settings to their original default setup. The HDL310 must be online and connected to the Nureva Console cloud to be remotely reset. Remotely resetting the device is not available if it is offline.

    Restart device

    When restarting the HDL310 system is required, Pressing the Restart button will force the device to power cycle, turning the system off and then on again. To remotely restart the system, it must be online and connected to Nureva Console cloud. Remotely restarting the device is not available if the device is offline.


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