Get started with the Nureva App

The Nureva^® App is a companion app designed to enhance the setup and configuration of HDL310 and HDL410 systems, as well as manage a comprehensive range of audio device settings.

The Nureva App is available from the Apple^® App Store (iOS, iPadOS^®), Google Play (Android™) and through a web browser by using the IP address for a Nureva Pro series device.

Important

The first time the Nureva App is accessed a warning may state: “Your connection to this site is not secure.” This warning appears because the Nureva audio device is protected by a self-signed certificate that is unique to Nureva devices and unknown to the browser. There are two options for proceeding to the Nureva App.

1. Verify that the IP address is correct and select the browser option to proceed to the Nureva App.

2. Connect the computer directly to the Nureva audio device using an Ethernet cable and use the link-local address (169.254.254.254) to proceed to the Nureva App.

Using a direct Ethernet connection with the Nureva App

Nureva App features

• Settings: Manage HDL310 or HDL410 settings and features.

• Coverage map: View the sound location data in real-time and create camera switching zones.

• Set up device: Find installation tips and guidance when setting up the HDL310 or HDL410 for the first time.

• Inputs/outputs: Adjust auxiliary port, Adaptive Voice Amplification, camera tracking and USB port settings.

• Troubleshooting: Confirm the network configuration, reset audio settings or restart the device.

• Device info: See information about the device and its components.

• Acoustic check: Use an iPhone^® or iPad^® to generate an acoustic score to help avoid the hassle of post-installation issues.

Nureva App user guide

The Nureva App user guide is your comprehensive resource for mastering the Nureva App. This guide provides instructions on how to set up, navigate, and utilize the app's features for configuring your Nureva products.

Nureva App online user guide

The online user guide includes the following topics:

• Getting started

• Connecting your device

• App features

• Acoustic check

• Set up device

• Settings

• Coverage map

• Inputs/outputs

• Troubleshooting

• Device info

• Developer toolkit

Using the app - iOS and iPadOS

The iOS and iPadOS versions of the Nureva App are available from the Apple App Store. The Nureva App for iPhone requires iOS 16.0 (or later) and a compatible iPhone. The Nureva App for iPad^® requires iPadOS 16.0 (or later) and a compatible iPad.

Local Area Network (LAN) permission

When you first navigate to the Connect to device page in the iOS and iPadOS versions of the Nureva App, a permission popup will request access to the local network.

• If permission is granted: Proceed to enter the IP address and connect to the Nureva audio device.

• If permission is not granted: After entering the IP address and trying to connect, an error message will appear. This message includes a link that directs you to the iOS settings where you can enable local network access.

1. Open the Nureva App using an iPhone or iPad.

2. Click Allow when prompted to allow the Nureva App to find devices on the LAN.

3. Enter the IP address for the HDL310 or HDL410 and click Continue.

4. When prompted for a password, enter the HDL310 or HDL410 enrollment code and click Continue.

   • If the enrollment code has been replaced with a password, enter the password.

5. The Nureva App home page will open.

Using the app - Android

1. Open the Nureva App using an Android tablet or phone.

2. Enter the IP address for the HDL310 or HDL410 and click Continue.

3. When prompted for a password, enter the HDL310 or HDL410 enrollment code and click Continue.

   • If the enrollment code has been replaced with a password, enter the password.

4. The Nureva App home page will open.

Using the app - browser

The Nureva App can be opened and used on a computer or mobile device that has a supported browser installed. Currently, the Chrome™ and Safari^® browsers are supported.

1. Open a browser and enter the device's IP address into the search bar.

2. When prompted for a password, enter the HDL310 or HDL410 enrollment code and click Continue.

   • If the enrollment code has been replaced with a password, enter the password.

3. The Nureva App home page will open.