---
title: "Contact support through Nureva Console | Nureva support"
slug: "contact-support-from-console-cloud"
description: "Contact support through Nureva Console, speeding up the process for getting your issues resolved."
tags: ["Device management", "Nureva Console", "Resource", "Software"]
updated: 2026-05-13T14:42:20Z
published: 2026-05-13T14:42:20Z
canonical: "support.nureva.com/contact-support-from-console-cloud"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.nureva.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact support through Nureva Console

To make requesting technical support easier, a button and form are available on Nureva® Console to initiate a support request. When requesting support in this way, Nureva Console captures important information to speed up the time it takes to resolve the case.

Follow these steps from the **Rooms** dashboard:

1. Select the room with the system issue.
2. Open the **Tools** menu.
3. Click **Request support** in the lower-right corner of the page.
4. Select the issue type from the drop-down menu and enter a detailed description.
5. Click **Submit** to request technical support.

Nureva Console will create a case and send the request to the Nureva technical support team.