---
title: "Compatibility analysis — Nureva Dual HDL300 and Poly Studio Base Kit G9 or G9+"
slug: "analysis-nureva-dual-hdl300-with-poly-g9-and-g9plus"
description: "Discover how the Nureva HDL300 audio system performs with Poly G9 and G9+ Microsoft Teams Rooms solutions. This in-depth compatibility analysis covers USB connectivity, audio performance, mute sync, and system integration"
tags: ["Configuration", "Ecosystem", "Guide", "HDL300 system", "Integration", "Interoperability", "Poly", "Settings"]
updated: 2025-07-29T22:01:54Z
published: 2025-07-29T22:01:54Z
canonical: "support.nureva.com/analysis-nureva-dual-hdl300-with-poly-g9-and-g9plus"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.nureva.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Compatibility analysis — Nureva Dual HDL300 and Poly Studio Base Kit G9 or G9+

This article outlines the compatibility between the Nureva® Dual HDL300 system and the Poly Studio Base Kit G9 or G9+ solution for Microsoft® Teams Rooms.

> [!NOTE]
> ## Before starting
> 
> Set up the Dual HDL300 system by following the steps in the getting started guide:
> 
> 
> 
> [Get started with Dual HDL300 systems](https://support.nureva.com/docs/get-started-with-the-dual-hdl300-system-1)

## On the Nureva Dual HDL300

1. Connect the included power cable to the Nureva Dual HDL300.
2. Connect the included USB-B to USB-A cable from the Dual HDL300 to the HP Mini IP Conferencing PC (G9 or G9+ compute).

## On the G9 or G9+ compute

> [!NOTE]
> To ensure optimal audio performance, we recommend disabling audio enhancements in Windows on the G9 or G9+ compute.

### To disable audio enhancements:

1. On the G9 or G9+ compute, right-click the **speaker icon** in the taskbar and select **Sound settings**.
2. Scroll down and select **More sound settings**.
3. In the **Recording** tab, select **Nureva Audio** and click **Properties**.
4. In the **Advanced** tab, uncheck **Enable audio enhancements**.
5. Click **Apply**, then click **OK**.

## Resources from Poly

[Poly G9 & G9+ support page](https://docs.poly.com/bundle/prkteams-sg-current/page/troubleshooting-the-poly-studio-base-kit-g9-plus.html)

> [!NOTE]
> The technical information in this article, including specifications and recommendations, is provided for customer convenience. The accuracy of this information is not guaranteed and is subject to change without notice. Please check the user manuals and related documentation from each product manufacturer to ensure that your setup meets the proper recommendations.