Support Home CV30 camera

Getting started with your Nureva® CV30 camera

Nureva Console with Windows® or macOS®
Last Updated: September 19th, 2022

Administrative access may be required on the computer connected to the CV30 camera.

Step 1: Download Nureva Console client


	Ver. 2.6.204125 Size: 123 MB


	Ver. 2.6.204125 Size: 185 MB

Install on the computer connected to the CV30 camera

Launch Nureva Console client installer
Follow the steps to complete the installation

Nureva Console client enables:

Remote management of Nureva devices in Nureva Console
Device firmware updates
Local device management

NOTE: If you have increased security on your network, you may need to approve the URLs from this list.

Step 2: Connect the hardware

Connect an HDL300 system

Using the USB cable provided with the HDL300, connect to the USB-B port on the connect module
Connect the USB cable to a USB-A port on the front of the Nureva USB hub
Connect the PoE cable provided with the HDL300 to the RJ45-1 port on the connect module
- For a Dual HDL300 system connect both PoE cables to the RJ45 ports
Run the PoE cable to the RJ45 port on the microphone and speaker bar
- For a Dual HDL300 system connect each PoE cable to an RJ45 port on the microphone and speaker bar

Connect the CV30 camera

Connect the USB A-B cable provided with the CV30 kit to the back of the CV30 camera
Connect the USB A-B cable from the camera to a USB-A port on the front of the Nureva USB hub
Connect the USB-A cable from the back of the Nureva USB hub to a USB-A port on the in-room computer.

Connect the HDL300 and CV30 to power

Connect the HDL300 power supply and power cable
Connect the power supply to the HDL300 connect module
Connect the micro USB cable to the CV30 power supply to the micro USB port on the Nureva USB hub
Plug both power supplies into an available wall socket or power bar

HDL300 and CV30 connection diagram

Dual HDL300 and CV30 connection diagram

HL300 and Dual HDL300 calibration

HDL300 and Dual HDL300 systems will automatically calibrate when powered up for the first time
- Please remain quiet in the room until calibration is complete
When calibration has been completed continue to step 3 and launch Nureva Console client to perform the firmware update for both the HDL300 and the CV30.

Step 3a: Enable HDL300 and CV30 camera cloud management (initial enrollment)

Launch Nureva Console client
The CV30 camera requires a Nureva audio conferencing system connected to the same computer for remote management
When the Manage remotely button is selected, the audio system and the CV30 camera will be detected by Nureva Console client

If the Manage remotely button is not visible remote management has already been enabled for the Nureva audio conferencing system. If this happens, skip ahead to 3b. Enable CV30 remote management (audio device already enrolled).

To begin, click the Manage remotely button in the blue banner
Click the Enable remote management button at the bottom of the window

Step 1: Account creation or sign in

Click the Create account link
Advance to the Nureva Console account creation page
Complete account creation
If you have an account, sign in and enroll your device

Please DO NOT close Nureva Console client as it is needed to complete enrollment.
Enter an email address for the account sign-in, and watch for the verification email
Verify the email address by clicking the Verify link in the email
Enter your first name, last name, password, a security question and answer
Agree to the Nureva Software License and General Terms
Opt-in or out of product and service emails
Click on Create account to complete account setup and proceed to the sign-in page
Sign in using the email address and password set up earlier
Enter your Organization's name and click Create

Click here for additional information on how to create an account.

NOTE: If you have increased security on your network, you may need to approve the URLs from this list.

Step 2: Begin enrollment

When Nureva Console cloud launches for the first time, no devices will be enrolled. To make the connection between the physical hardware and the ability to manage it online, an enrollment code is required.

Click on Enroll device to begin device enrollment

NOTE: If you have closed the client window, relaunch the desktop client and click Manage remotely

Step 3: Generate enrollment code

Click the Generate enrollment code button in Nureva Console client.

Step 4: Copy enrollment code

Click the Enroll device button in the client
Return to the browser window
Paste the enrollment code into the Enter code box in Nureva Console cloud
Click Next
Select Allow from the pop-up in your browser to continue with device enrollment

Step 5: Room details (optional)

Enter some room details such as the room name, type, capacity and tags
Click Save

The HDL300 and CV30 camera should now appear in the device list, as shown below.
1643403503362-Artboard – 26.png

Step 3b. Enable CV30 camera cloud management (audio system already enrolled)

If your Nureva audio device has already been set up for remote management, CV30 camera enrollment is simple. You can tell that your Nureva audio device is already enrolled if you see the cloud enabled icon on the left-hand side of the Nureva Console client window.

Once the CV30 camera hardware is connected, Nureva Console client will automatically detect and enroll the camera

Once enrollment has succeeded, you will see the cloud enabled icon

appear for both the CV30 camera and the Nureva audio conferencing system.

When you log into the Nureva Console cloud the CV30 camera will appear in the Rooms list, as shown below.

Delete

Step 4: Update firmware

⚠ The CV30 camera is unavailable during the firmware update. Please do not turn off the computer or disconnect the device.

Nureva Console indicates the firmware version of each enrolled device. If "Update available" is shown in the firmware version column of the dashboard, the firmware is not up to date.

Click on the three dots in the Actions menu and select Update firmware

A confirmation dialog will appear to acknowledge that the device will not be available for calls during the update process.

Click Update to continue

The download and update will commence. Once completed the new version will be visible.

The CV30 setup is now complete. To ensure video quality it is recommended to perform a test video conference.

For more information on optimizing device settings please go here.

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Step 5: Adjust the camera using the remote

Launch a video conferencing application (e.g. Microsoft, Teams or Zoom)
Navigate to the application's settings menu
Within the settings menu locate the device settings
Ensure that the Nureva CV30 camera has been selected

The remote control is used for:

Adjusting the camera view
Storing preset camera views
Turning on/off tracking
Adjusting the volume on HDL300 and Dual HDL300 systems

	Press Menu to enter or exit the on-screen menu display The menu will appear over the camera view This is used to access advanced camera settings
	Use the arrows to navigate menus and cycle settings Press the Home button to select a choice Press the Home button to confirm a setting change Pressing the Home button without an open menu returns the camera to the default view
	Press the Tracking button to turn on or turn off tracking When tracking is enabled the person in the camera view is followed as they walk around If nobody is in the camera's view the image will zoom out to full view
	Pressing any of the preset camera views will exit tracking Press the Tracking button again to restore tracking Press the SET button followed by 1, 2, or 3 to save a camera view to a preset Pressing 1, 2, or 3 positions the camera to the chosen preset
	Use the left and right arrows to switch the camera tracking between the people in the camera's view
	Pan and tilt functions are available once the camera has been zoomed in Press an arrow once for incremental movement in the desired direction Press and hold the arrows for continuous pan or tilt
	Press to Zoom in the camera view
	Press to Zoom out the camera view
	Mute Volume down Volume Up