Why doesn't the setup center work with my system?

If you installed you Nureva Wall after March 31, 2016, go to Span setup center troubleshooting for help with common setup center issues. 

If you installed your Nureva Wall before March 31, 2016, follow the instructions for your system below to access the Span setup center features. 


Single systems

Follow these steps to access the touch calibration features. Image alignment features only apply to double systems.

A. Uninstall all touch/LCT drivers from the PC

  1. Go to Programs and Files → Program Files (x86) and find LCT. There will either be one or two LCT icons.
  2. Right-click directly on the word LCT and select Uninstall. Repeat if there is a second LCT driver.


B. Install the most recent touch/LCT driver on your PC

  1. Go to software and touch drivers
  2. Download and install the touch driver on the PC


C. Calibrate touch

  1. Launch the touch driver from the icon on the taskbar

  1. Click Touch Area Settings and select Auto from the drop-down menu. The screen will flash a series of dots. Click OK.

  1. Click Calibration and select Manual from the drop-down menu. The screen will flash a series of dots. Click OK.



Double panoramic systems

Image alignment features: Double panoramic systems installed before March 31, 2016 were set up to use image alignment software and a configuration PC (a laptop separate from the Nureva Wall) to align the two projected images. The Span setup center eliminates the needs for a configuration PC and allows you to use touch to drag the two images into alignment directly on the wall.

In order to access the image alignment features, the Nureva Wall's PC(s) need to be connected to the NAM2-1's network via Ethernet or Wi-Fi. Follow the steps below to access both the image alignment and touch calibration features.

Touch calibration features: The steps below will give you access to both the image alignment features and touch calibration features. If you wish to only use the setup center for touch calibration, follow steps 2 and 3 only.


Step 1: Update your system's wiring configuration

Follow the wiring diagram that corresponds with your system.

Wiring diagram for systems with one PC


Wiring diagram for systems with two PCs



Step 2: Install the latest touch driver  

A. Uninstall all touch/LCT drivers from the PC(s)

  1. Go to Programs and Files → Program Files (x86) and find LCT. There will either be one or two LCT icons.
  2. Right-click directly on the word LCT and select Uninstall. Repeat if there is a second LCT driver.
  3. If there are two PCs, repeat steps a – b on the second PC


B. Install the most recent touch/LCT driver on your PC(s)

  1. Go to software and touch drivers
  2. Download the and install the touch driver on each PC


 Step 3: Calibrate touch

Launch the touch driver from the icon on the taskbar and follow the steps below according to whether your system has one PC or two PCs.

 If your system has one PC

 

If your system has two PCs


 Step 4: If necessary, launch Span setup center and align the projected images 

  1. Restart your PC(s)
  2. Tap on the setup center icon on the taskbar

  1. Select Image Alignment

If your system has two PCs, go to the second screen and launch the setup center again

  1. Tap Settings

  1. Select your system's PC/projector configuration
  2. Ensure the IP addresses are 192.168.11 and 192.168.0.12
  3. Ensure Projector Model (Resolution) is set to 1920 x 720 
  4. Tap Save
  5. Repeat on the second screen if your system has two PCs

 

  1. Wait for the NAM IP connection to go green
  2. Tap Start Image Alignment
  3. Repeat on the second screen if your system has two PCs

  1. Starting with the larger image, tap and drag on the corners and mid-lines to align the images. The images can only be shrunk into alignment, they cannot be stretched out or enlarged.
  2. If necessary, adjust the second image using the same method until both images are squared off and flush along the centerline
  3. Click Done on both of the screens
  4. Allow the calibration countdown and touch calibration to complete across both screens


   

Last updated: May 2, 2016

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