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Do I need to add any websites to my trusted sites list?

The Nureva Span Workspace will require a steady connection to the internet. If you have increased security on your internet or utilize firewalls, make sure all traffic from *.nureva.com on Port 80 (HTTP) and Port 443 (HTTPS) is allowed.

Full list of URLs to whitelist

Span Web Application

https://span.nureva.com

Span Web API

https://api-span.nureva.com
https://eu-api-span.nureva.com
https://ca-api-span.nureva.com
https://au-api-span.nureva.com

Span Media Service

https://media-span.nureva.com
https://eu-media-span.nureva.com
https://ca-media-span.nureva.com
https://au-media-span.nureva.com

Nureva Common Services

https://accounts.nureva.com
https://coreapi.nureva.com
https://distribution.nureva.com
https://distribution-span.nureva.com

Nureva Support Articles

https://links.nureva.com

Configuration Service
(LaunchDarkly .NET Reference)

https://app.launchdarkly.com
https://stream.launchdarkly.com
https://events.launchdarkly.com
https://clientstream.launchdarkly.com  

Analytics Services
(Mixpanel, Azure Application Insights)

https://api.mixpanel.com
https://cdn.mxpnl.com
*.services.visualstudio.com

Health Monitoring

https://api.bugsnag.com
https://notify.bugsnag.com

Screen Sharing Service
(TokBox)

*.tokbox.com
*.opentok.com

WalkMe

(WalkMe access requirements)

https://cdn.walkme.com https://playerserver.walkme.com
https://ec.walkme.com
https://rapi.walkme.com/
https://papi.walkme.com/
https://editor.walkme.com
https://insights2.walkme.com
https://analytics.walkme.com
https://insights.walkme.com/
https://api.walkme.com/
https://dap.walkme.com/
https://editorsite.walkme.com
https://d3sbxpiag177w8.cloudfront.net (deprecated)
s3.walkmeusercontent.com
accounts.walkme.com


Additional notes

If a proxy is installed, whitelist all of the endpoints above for Span Workspace to work on both the web client and wall client

If you do not wish to whitelist all of the endpoints above, the web client will still work for the most part. To improve the wall client features, configure the proxy settings to support the wall client software.




Last updated: August 6, 2019

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