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FAQs

  1. How to generate an enrollment code with Nureva Console client

    HDL200, HDL300, and DUAL HDL300 systems

  2. Can the HDL300 integrate with audio and video systems with non-USB connections?

    Information about HDL300 system's 3.5mm aux in and aux out ports

  3. Can more than one HDL300 system be installed to cover a larger space?

  4. How close to the ceiling can I mount the HDL300 system?

    Considerations for placing the system near the ceiling

  5. Does the system need to be recalibrated if it is moved to another room?

  6. Can I use a USB extender with the HDL300?

  7. Are the cables provided with the HDL300 system plenum-rated?

  8. Does the HDL300 system have an SIP connection?

  9. What certifications do the Nureva audio products have?

    HDL200 and HDL300 systems

  10. What do the LEDs on the HDL300 connect module mean?

  11. Where should I mount the HDL300 microphone and speaker bars to maximize coverage?

  12. Do I need to download firmware as part of the Dual HDL300 installation?

  13. Can I upgrade my HDL300 system to a Dual HDL300 system?

  14. Do I have to change any configurations on the HDL300 to enable “Dual” mode?

  15. Does the Dual HDL300 system play monaural or stereophonic sound?

  16. Where can I find my HDL300 serial number?

  17. What kind of space does the Dual HDL300 work best in?

  18. Can I control the HDL300 speaker bars independently?

  19. What happens if one of the HDL300 speaker bars is disconnected?

  20. How can I calibrate external speakers with the HDL300 system?

  21. What are the HDL300 system's RJ-45 connectors for?

  22. What's the HDL300 system's USB port for?

  23. Does the HDL300 system support bring your own device options?

  24. Does the HDL300 system support session initiation protocol (SIP) software?

  25. What kind of auxiliary jacks are compatible with the HDL300 system?

  26. Which devices can I use with HDL300's "mixed signal" mode?

  27. How can I test my Nureva audio conferencing system's speakers and microphone?

    HDL200, HDL300, Dual HDL300 systems

  28. Can I use a different power adapter for the HDL300 system?

  29. Can I switch between a single HDL300 and Dual HDL300 system?

  30. How does the autocalibration sound mask work?

    HDL200, HDL300 and Dual HDL300 systems

  31. How can I disable sleep mode?

  32. Can I install the HDL300 system on a stand?

    Instructions for constructing and using the HDL300 mobile stand for demos, tests and trade shows.

  33. Software license agreement

    Nureva HDL200, HDL300, Dual HDL300 audio conferencing systems

  34. Can I use an Ethernet router or switch with my HDL300 system?

  35. What do the LEDs on the HDL300 microphone and speaker bar mean?

  36. Is USB-C compatible with the HDL200, HDL300, and Dual HDL300 systems?

    Including recommended cable and adapters

  37. July 14, 2020 - Firmware 2.2.56 release notes

    HDL300 system product news and updates

  38. Onboarding your HDL300 system

    Resources, tips and FAQs for using an HDL300 or Dual HDL300 system

  39. How to adjust sleep mode for HDL300 and Dual HDL300 systems

    Nureva Console client

  40. How to clean and disinfect your Nureva audio conferencing system

    HDL200, HDL300, Dual HDL300 systems

  41. HDL300 system technical requirements

    The operating system and driver requirements for the HDL300 system.

  42. Does the HDL300 system support external speakers?

    When using Nureva Console

  43. Using the auxiliary ports on the HDL300 system

    Nureva Console

  44. Release notes - Nureva HDL300 Windows Update Firmware Driver

    Version 1.0.0.0 - September 24, 2020

  45. Nureva HDL300 Windows Update Firmware Driver - FAQ's

    Nureva Console and Windows 10 operating system

  46. October 29, 2020 - Firmware 2.3.6 release notes

    HDL300 system product news and updates

  47. Update HDL300 and Dual HDL300 firmware

    Nureva Console with Windows 10 or macOS

  48. Which environment is best for the optimal performance of Nureva audio conferencing systems?

    HDL200, HDL300, and Dual HDL300 systems

  49. AutoCad files for Nureva audio conferencing systems

    HDL200, HDL300, Dual HDL300 systems

  50. June 7, 2021 - Firmware 2.4.67 release notes

    HDL300 and Dual HDL300 system product news and updates

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