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The operating system and browser minimum requirements for operating Span Workspace.
Before you install or use Span Workspace, we recommend you meet or exceed the following minimum requirements.
If you are using a server proxy, make sure to follow our whitelist guidelines.
The operating systems that support the wall client of Span Workspace are as follows:
| Certified | Compatible | Unsupported | |
|---|---|---|---|
| Windows® 10 .NET Framework 4.7 or higher |
x | ||
| Windows 8 | x | ||
| Windows 7 | x* | ||
| macOS® | x | ||
| OS X® | x |
*The Nureva Wall WM408i is only compatible with Windows 10 or higher.
For help configuring other Windows 10 devices to work with our wall client, see our Tip: Configuring Span Workspace for other Windows touchscreens article.
| Computer requirements | |
|---|---|
| Image resolution | Nureva Wall WM408i: 1920 x 1016 at 60 Hz All other displays: 1920 x 1080 at 60 Hz |
| Processor | Minimum Intel i5 or higher (64bit) |
| RAM | 4 GB minimum. Recommend 8 GB or more if many images are being uploaded to the canvas |
| Hard disk | 2 GB of available space may be required |
| Video memory | 2 GB RAM per display |
| USB 2.0 high-speed port | |
| Graphics processor with DirectX® 9.0 compatible or better | |
Span workspace Wall client uses TokBox OpenTok for the WebRTC media streams for the Span Screensharing feature, therefore the OpenTok platform system requirements will need to be considered.
A certified browser is one that has been tested and proven to work with our web client. Compatible browsers have been known to work with the software, but may still have minor bugs.
Certified computer browsers
| Certified | Compatible |
|---|---|
| Windows 10 Chrome™* Windows 10 Microsoft Edge™ 79.0.309 & newer* * Screen Share Compatible OSX 10.13, 10.14 Safari® OSX 10.13, 10.14 Chrome |
Windows 7 Chrome Windows 10 Microsoft Edge™ Legacy |
Certified mobile browsers
| Certified | Compatible |
|---|---|
| Android™ Chrome iOS 11+ Safari iOS 11+ Chrome |
Android 6 Chrome Android 8 Chrome Android Samsung browser |
Last updated: February 24, 2020