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Popular topics: Downloads HDL300 system installation guide and requirements Download Room Manager Installation guides and drawings Other downloads WM408i installation guide and drawings ► Room Manager features overview WM210i and WM307i technical requirements Enabling QuickShare on your canvas ► Span Workspace Projector user manual Creating your own template ► Sharing your canvas ► Image brightness and color correction Hardware and tools checklist Specification sheet Importing an image Setting up SSO (single sign-on) On-screen image alignment and touch calibration Adding a bookmark to your mobile home screen ►

Troubleshooting

  1. Touch isn't working on my WM210i or Wm307i system

    Follow the steps in this section if touch isn't working. Ensure the touch module is in normal operating mode...

  2. Touch bubbles/circles on the screen when no one is touching the surface

    Follow the steps below if the sensor is detecting touch when no one is touching the screen. Use the...

  3. Why is there color variance between the projectors?

    Our projectors are manufactured to industry color standards and it is considered normal behavior for there to be a...

  4. What is the IP range for the image alignment module and can it be customized?

    The Nureva image alignment module NAM2-1 and NAM1-1's IP range can only be customized within the range of 198.168.0.2...

  5. Which are the best USB extenders to use with the Nureva Wall?

    The USB cable(s) included with the system are 6' (2 m) long. If you require your USB cables to...

  6. What do the LEDs on the projector mean?

    This table outlines what the status LEDs on the projector mean. Operating modes Power LED Temperature LED SSI LED...

  7. Inking isn't working

    If a hand or arm is blocking the projector, the camera in the projector will not be able to...

  8. The computer screen freezes when aligning the projected images

    When using the image alignment software on a configuration computer to align the two projected images, the screen will...

  9. The projected image is stretched or not filling the screen

    Follow these steps in the projected images appears stretched, or isn't filling the screen. Set the computer resolution Exit...

  10. The projector image is blurry

    A blurry projected image can be fixed using either the focus slider on the projector and/or by adjusting the...

  11. The projected images don't match

    If one projector doesn't match the other(s) brightness or coloring then the projector settings might need to be adjusted....

  12. What is the IP range for the image alignment module and can it be customized?

    The Nureva image alignment module NAM2-1 and NAM1-1's IP range can only be customized within the range of 198.168.0.2...

  13. How often should I change the projector dust filter?

    We recommend cleaning the filter annually. If your filter appears to be acquiring an excess of dust in between...

  14. Reduce fan noise with ECO mode

    It's possible to reduce the ambient fan noise by putting your projector into ECO mode. ECO mode will dim...

  15. Can I connect a computer monitor to the computer connected to the projector?

    Yes, a computer monitor and projector can both be connected to the system's computer at the same time. Follow...

  16. Can I connect my computer wirelessly to the projector?

    You cannot connect your computer wirelessly and still maintain touch functionality on the Nureva Wall. Without a direct connection...

  17. Can I use Span™ software with other interactive displays?

    Yes. The Span wall software works on interactive displays that have access to the internet. With Span hardware, users...

  18. The screen is flashing purple/magenta

    Once the alignment module has been connected, the projected image will flash purple/magenta if the resolution settings on the...

  19. The remote control is not working

    If you're experiencing trouble with the remote control, try Make sure that the clear, plastic tab from the bottom...

  20. How can I upgrade my projector firmware?

    Projector firmware updates should be performed by the installer and can be found at the bottom of the NuSource...

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1.844.370.2111